Transport Administrator

Cleansing-Service-Group-Limited; Botley; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Annual bonus scheme for all employees.

Long Service Award.

Employee recognition schemes, such as

Share Options – buy into our family未来.

Company perks for retail outlet/other

Further development opportunities via

Company health care cash plan – dental

33 days holiday inclusive of public/bH

Holiday Buy and Sell Scheme.

Job summary

Cleansing-Service-Group-Limited is recruiting for a full-time depot administrator at our Botley site. The role involves providing administrative support to depot operations, handling calls, and ensuring efficient scheduling and data entry to keep customer bookings accurate and timely.

You will work standard hours (40 per week, 08:00–17:00), liaising with drivers and managers to coordinate daily tasks while maintaining a high level of service across internal and external customers.

Qualifications

• Excellent written and verbal communication skills.
• Strong attention to detail.
• Proactive and positive self-starter.
• Results orientated, self-starter who delivers to deadlines.
• Excellent team working skills.
• Ability to work under pressure in a busy environment.

Responsibilities

• Provide administrative support to the depot operations as required.
• Coordinate incoming and outbound calls from customers and colleagues.
• Demonstrate and provide the highest levels of service and professionalism to internal and external customers.
• Ensure the highest levels of customer service at all times.
• Administer emails and respond to information/booking/quotations requests.
• Update in-house computer database and operating system as appropriate.
• Process orders from booking requests through to job confirmations.
• Liaise with transport and managers to schedule bookings.

Job description

Our Vision is to be the best people who work together for a Cleaner, Safer future where everyone can thrive.

Would you like to join a first-class driving team at our CSG Botley depot, where it all started 90 years ago. We are seeking passionate individuals who would take pride working within a standout team, providing customers with a sustainable, meaningful service and geared for longevity and employment security.

We are an award-winning Environmental company in the UK, independently owned, with a supportive, people centred approach. A fast-growing business with over 200 new customers joining us in the last 4 months. We offer a range of employee benefits such as share purchase opportunities and annual bonuses.

Our guiding principle is “It’s all about the people” and many of our 600 workers have been with us for decades. CSG have not failed to award a pay increase in the last 15 years – an achievement which is hard to match.

Location

Botley

Role Type

Full Time

Hours

40 Hours (Monday to Friday 08:00am - 17:00pm)

Benefits of a CSG employee

• Annual bonus scheme for all employees.
• Long Service Award.
• Employee recognition schemes, such as Employee of Month and Shining Star of the year Award.
• Share Options – buy into our family future.
• Company perks for retail outlet discounts and more.
• Further development opportunities through in-house, external training and apprenticeship schemes.
• Company health care cash plan – dental / opticians / physio / online GP etc.
• 33 days holiday inclusive of public bank holidays.
• Holiday Buy and Sell Scheme.

Role Accountabilities

• To provide administrative support to the depot operations where required.
• Coordinate incoming and outbound calls from customers and colleagues.
• Demonstrate and provide the highest levels of service and professionalism to internal and external customers.
• Always ensure the highest levels of customer service.
• Administration of emails and respond to internal and external requests for information/booking requests/quotations.
• Update in-house computer database and operating system as appropriate.
• Processing of orders from booking requests through to job confirmation.
• Liaise with transport and managers to agree schedule dates for bookings.
• Provide administrative support on a wide range of general administration tasks as required.
• Ensure all training requirements are up to date
• Ensure all completed daily worksheets to include hours for driving and other duties
• Ensure all drivers hours are checked against verilocation and confirm drivers’ hours on Xeres.
• Creation of Work Tickets & Consignment Notes in Xeres / PDA
• Follow ticket confirmation process on Xeres & ensure data in Vehicle Performance Reports is accurate
• Ensure all training requirements for drivers are up to date
• Maintain the skills chart

The Candidate

• Excellent written and verbal communication skills.
• Strong attention to detail.
• Proactive and positive self-starter
• Results orientated, self-starter who delivers to deadlines.
• Excellent team working skills.
• Ability to work under pressure in a busy environment.
• Experience within a similar sector would be desirable, however, is not essential.

CSG is an equal opportunities employer with a commitment to the practice of equal opportunity without prejudice or discrimination in all of its workplaces.

CSG takes the security of your data seriously. To find out how we process your data for recruitment purposes, please read our recruitment privacy notice.