Transport Admin Clerk (AM) – Fast-Paced Delivery Ops

ArrowXL Limited; Wigan; On-site; GBP 14,000 - 21,000; Full time

Benefits offered by this job

31 days leave

Pension plan

Life insurance

Parental leave

Long service awards

Training Academy

Staff discounts

Cycle to Work

Job summary

ArrowXL Limited in Wigan is hiring a Transport Admin Clerk on AM shifts. The role involves coordinating work for delivery crews, tracking progress, and supporting drivers with queries, all while ensuring accurate, timely reporting.

We expect strong communication and organisational skills, flexibility for weekend work, and proficiency with transport management systems. A DBS check is mandatory for all roles at ArrowXL.

Qualifications

• Excellent written and verbal communication.
• Strong organisational skills.
• Willingness to work flexibly, including weekends.
• Computer literate and able to use transport management systems.
• Confident and independent with problem-solving abilities.
• Able to manage time and meet deadlines.
• Open to feedback and continual development.

Responsibilities

• Allocate work to delivery crews.
• Monitor on-road progress and inform management of issues.
• Download drivers’ cards/tachographs.
• Resolve day-to-day concerns.
• Assist delivery crews to meet customer targets.
• Gather information on delays and reasons for late deliveries.
• Debrief crews after depot returns.
• Familiarise yourself with products and clients to support crews.
• Perform general office duties.

Skills

Excellent communication

Strong organisation

Flexible weekends

Computer literate

Independent

Time management

Problem solving

Feedback orientated

Tools

Transport management system

Job description

ArrowXL Limited in Wigan is hiring a Transport Admin Clerk on AM shifts. The role involves coordinating work for delivery crews, tracking progress, and supporting drivers with queries, all while ensuring accurate, timely reporting.

We expect strong communication and organisational skills, flexibility for weekend work, and proficiency with transport management systems. A DBS check is mandatory for all roles at ArrowXL.