Transformation Manager

Hansen Filler Associates; Greater London; On-site; GBP 65,000 - 90,000; Full time

Job summary

Hansen Filler Associates is seeking a Transformation Manager to join a growing Change & Transformation function within an international insurance business. You will work with senior stakeholders to identify challenges, shape solutions and drive delivery from strategy through to implementation.

Key areas include TOM design, process improvement and governance, cross-functional transformation across technology, finance and operations, and delivering meaningful business outcomes in a hybrid delivery

Qualifications

• Experience in management consulting, business transformation or complex change.
• Strong experience across operating model design and transformation delivery.
• A track record of taking complex problems from diagnosis through to implementation.
• Strong stakeholder management and senior-level communication skills.
• Experience managing transformation programmes, risks and dependencies.
• Proactive, analytical and collaborative approach.
• Financial services or insurance experience is desirable.

Responsibilities

• You’ll work closely with senior business and technology stakeholders to identify complex business challenges, shape solutions and drive transformation through to implementation.
• Designing and implementing Target Operating Models (TOMs).
• Driving business and process improvement.
• Supporting organisational transformation across structure, processes and governance.
• Improving customer and member-facing service models.
• Leading cross-functional transformation across technology, finance and operational functions.
• Managing transformation plans, risks, issues, dependencies and governance.
• Working across Agile, Waterfall and hybrid delivery environments.
• Partnering with senior stakeholders to influence strategy and deliver meaningful business outcomes.

Skills

Strategy delivery

Stakeholder management

Problem solving

Change management

Job description

An exciting opportunity to join a growing Change & Transformation function within a leading international insurance business.

This is a broad Transformation Manager role, offering the opportunity to work across a complex organisation and take ownership of strategic problem-solving through to delivery.

The Role

You’ll work closely with senior business and technology stakeholders to identify complex business challenges, shape solutions and drive transformation through to implementation.

Key areas will include:

• Designing and implementing Target Operating Models (TOMs)


• Driving business and process improvement


• Supporting organisational transformation across structure, processes and governance


• Improving customer and member-facing service models


• Leading cross-functional transformation across technology, finance and operational functions


• Managing transformation plans, risks, issues, dependencies and governance


• Working across Agile, Waterfall and hybrid delivery environments


• Partnering with senior stakeholders to influence strategy and deliver meaningful business outcomes

About You

We’re looking for a confident and commercially minded transformation professional who can operate comfortably between strategy, problem-solving and delivery.

You’ll ideally have:

• Experience in management consulting, business transformation or complex change


• Strong experience across operating model design and transformation delivery


• A track record of taking complex problems from diagnosis through to implementation


• Strong stakeholder management and senior-level communication skills


• Experience managing transformation programmes, risks, issues and dependencies


• A proactive, analytical and collaborative approach


• Financial services or insurance experience is highly desirable

This could be particularly well suited to a Management Consultant looking to make the move in-house, with the opportunity to take greater ownership of transformation outcomes and work closely with senior leadership.