Transformation Lead: Reimagining Hospice Operations

Peridot Partners; Torquay; Hybrid; GBP 72,000 - 88,000; Full time

Job summary

Rowcroft Hospice, based in Torquay, is seeking an interim Transformation Lead to head a cross‑organisational business process redesign project. You will work with the Chief Executive to simplify, standardise and automate workflows across clinical, commercial and support functions to improve efficiency and patient care.

You will report to the Chief Executive, champion change, and deliver measurable benefits while ensuring high standards of care throughout the organisation.

Qualifications

• Proven track record in hands-on business process re-engineering and transformation.
• Ability to challenge conventions and deliver measurable benefits.
• Experience with digital technologies, automation and AI for workflow simplification.

Responsibilities

• Review end-to-end processes and challenge established ways of working from first principles.
• Identify opportunities to eliminate unnecessary activity and reduce duplication.
• Harness digital technology, automation and AI to simplify workflows and release capacity.
• Develop future operating models that align resources with priorities.
• Build robust business cases and ensure benefits are realised.
• Lead colleagues through change and embed new ways of working.

Skills

Transformation leadership

Process redesign

Automation

AI capabilities

Change management

Stakeholder engagement

Commercial acumen

Job description

Rowcroft Hospice, based in Torquay, is seeking an interim Transformation Lead to head a cross‑organisational business process redesign project. You will work with the Chief Executive to simplify, standardise and automate workflows across clinical, commercial and support functions to improve efficiency and patient care.

You will report to the Chief Executive, champion change, and deliver measurable benefits while ensuring high standards of care throughout the organisation.