Transformation Lead: Change & Digital Improvement (Hybrid)

Michael Page; St Helens; Hybrid; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Hybrid and flexible working

Job summary

Michael Page is seeking a Transformation Lead for a medium-sized charitable organisation to drive strategic transformation and continuous improvement across the business. You'll work with business leaders, operational teams, project managers and technology partners to deliver change, ensure adoption, and realise benefits through system upgrades, digital initiatives and people-led change programmes.

This interim role offers hybrid working, a clear extension path, and the chance to shape a culture

Qualifications

• Proven experience leading business change, transformation, and organisational improvement initiatives.
• Experience supporting or delivering system implementations, upgrades, migrations, or technology-enabled change programmes.
• Strong knowledge of change management principles and business readiness activities.
• Experience coordinating or leading User Acceptance Testing (UAT) and business testing activities.
• Experience designing and delivering training and stakeholder engagement programmes.

Responsibilities

• Leading business change activities across a portfolio of transformation and improvement programmes.
• Supporting the delivery of system implementations, upgrades, enhancements, and digital transformation initiatives.
• Assessing the business impact of change and developing plans to support successful adoption.
• Working with stakeholders to understand current processes and identify opportunities for improvement, simplification, and automation.
• Developing and delivering change management strategies, communication plans, and stakeholder engagement activities.
• Coordinating business readiness activities to ensure teams are prepared for new systems, processes, and ways of working.
• Supporting User Acceptance Testing (UAT), ensuring business requirements are met and solutions are fit for purpose before go-live.
• Working with subject matter experts to develop test scenarios, manage testing activities, and resolve issues throughout implementation.
• Designing and coordinating training programmes, user guides, and support materials to ensure colleagues have the knowledge and confidence to adopt new processes and technology.
• Monitoring adoption, measuring benefits realisation, and identifying further opportunities for continuous improvement.
• Managing risks, dependencies, and potential barriers to successful change delivery.
• Acting as a champion for change, helping to embed a culture of innovation, continuous improvement, and operational excellence.

Skills

Advanced Excel

PRINCE2

Change management

Stakeholder management

Analytical thinking

Problem solving

Strategic thinking

Influencing

Collaborative work style

Job description

Michael Page is seeking a Transformation Lead for a medium-sized charitable organisation to drive strategic transformation and continuous improvement across the business. You'll work with business leaders, operational teams, project managers and technology partners to deliver change, ensure adoption, and realise benefits through system upgrades, digital initiatives and people-led change programmes.

This interim role offers hybrid working, a clear extension path, and the chance to shape a culture