Transformation Change Manager

Practicus; Greater London; Hybrid; GBP 50,000 - 80,000; Full time

Job summary

An established industry player is seeking a seasoned Change Manager to spearhead a transformative Sales CRM system implementation. This pivotal role involves managing a dedicated team and collaborating closely with IT and business users to ensure successful adoption of Microsoft Dynamics 365. The ideal candidate will have a proven track record in change management, particularly in the context of CRM systems, and will be responsible for developing strategies to drive user engagement and combat change fatigue. Join a dynamic organization that values innovation and offers a collaborative work environment where your expertise will make a significant impact.

Qualifications

• Extensive experience in leading change for Sales/CRM systems.
• Deep understanding of Change Management principles and methodologies.

Responsibilities

• Develop and lead the change management strategy for CRM transformation.
• Design and deliver training programs to enhance user adoption.

Skills

Change Management

Stakeholder Engagement

Training Program Development

ADKAR Methodology

Sales CRM Systems

Microsoft Dynamics 365

Education

Bachelor's Degree

Certification in Change Management

Tools

MS Dynamics 365

Job description

Practicus Greater London, England, United Kingdom

Transformation Change Manager

Practicus Greater London, England, United Kingdom

Get AI-powered advice on this job and more exclusive features.

Direct message the job poster from Practicus

Are you a seasoned Change Manager with extensive experience of supporting medium to large scale businesses to successfully implement Sales CRM systems?

We have a really great client who is looking for very specific experience of implementing MS Dynamics 365 and preferably the Customer Engagement (CE) modules of this platform.

This organisation is at the beginning of their multi-year, multi-phase Sales system replacement programme and the Change Manager we seek will be instrumental in making sure the outcome is a success.

This Change lead role will be managing a small team of change professionals and working hand-in-hand with IT, business users and external partners (third parties). The position requires expertise in change strategy, stakeholder engagement, communications, training and the ability to directly influence positive user adoption... the people side of IT change.

You and your experience?

We really need experience of leading end-to-end change for Sales/CRM systems, ideally including Microsoft Dynamics 365 CE. This system will be rolled out to large numbers of salespeople and as such we are keen to onboard this specific module experience and knowledge. We also need a deep understanding of Change Management principles, particularly ADKAR. The role is going to involve designing and delivering a training programme so any background in L&D would be hugely beneficial.

What you'll be doing...

This role is about developing and leading the change management strategy for the CRM transformation programme, owning and delivering the change roadmap and comms plan. How can you best drive adoption of the new CRM and tools across Sales and other departments? What are the training needs and how can they be met in an impactful way? How can you combat change fatigue and adoption risks? Furthermore, there's an opportunity to enhance and improve change capability across the wider business. Where have you done this and how?

This is an interim role outside IR35 and will require 3 days a week on site. The client is offering an initial 6 months contract, but for the right person the expectation is that the role will go beyond this for the life of the programme. Great place to work, great people and culture. Day rate TBA and travel will be required.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Contract

Job function

• Job function

  Other

• Industries

  IT Services and IT Consulting

Referrals increase your chances of interviewing at Practicus by 2x

Sign in to set job alerts for “Change Manager” roles.

London, England, United Kingdom 6 days ago

London, England, United Kingdom 2 weeks ago

Change Manager - Prosci, ADKAR, Insurance

London, England, United Kingdom 1 week ago

London, England, United Kingdom 4 weeks ago

London, England, United Kingdom 1 week ago

London, England, United Kingdom 1 week ago

London, England, United Kingdom 1 week ago

London, England, United Kingdom 4 months ago

London, England, United Kingdom 3 days ago

London, England, United Kingdom 2 weeks ago

London, England, United Kingdom 2 days ago

Deputy Programme Manager - Early Diagnosis

London, England, United Kingdom 2 weeks ago

PMO Delivery Specialist - Shared Services

London, England, United Kingdom 4 weeks ago

Greater London, England, United Kingdom 2 weeks ago

London, England, United Kingdom 1 week ago

Organizational Change Management (OCM) Consultant

London, England, United Kingdom 1 day ago

Project Manager - Patient Recruitment in Clinical Trials (f/m/d)

London, England, United Kingdom 1 month ago

Marketing Project Manager (Fixed Term - 12 Months), Amazon Fresh Marketing

London, England, United Kingdom 2 days ago

Senior Operational Change Manager - Oriel

London, England, United Kingdom 3 days ago

WHS Change Manager, EU WHS Change Management

London, England, United Kingdom 1 day ago

London, England, United Kingdom 1 week ago

London, England, United Kingdom 1 week ago

PCA Program Manager, Project Management Office, Global Central RME

London, England, United Kingdom 2 weeks ago

Data Analytics PMO - Transformation, Global, Governance

London, England, United Kingdom 2 weeks ago

Senior Operational Change Manager - Oriel

London, England, United Kingdom 4 days ago

London, England, United Kingdom 1 week ago

London, England, United Kingdom 1 week ago

Early Careers Talent Manager Program Lead, Vice President

London, England, United Kingdom 1 day ago

London, England, United Kingdom 2 weeks ago

London, England, United Kingdom 3 weeks ago

Organisational Change Management Consultant - Eviden

London, England, United Kingdom 1 week ago

London, England, United Kingdom 1 month ago

Senior Delivery Manager (f/m/d)- Remote Europe

London, England, United Kingdom 1 week ago

Digital Delivery Services Technical Program Manager

London, England, United Kingdom 3 weeks ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.