Training & Warranty Admistrator Apprentice

Monnoyeur; Corby; On-site; GBP 12,000 - 16,000; Full time

Job summary

Monnoyeur is offering an Administrative Apprenticeship within its SHEQ and Training Admin team. The role provides support to the Warranty Coordinator and broader Technical, Warranty, and Training departments.

The successful candidate will complete a Business Administrator Apprenticeship, manage emails, maintain records, and help with departmental projects while developing organisational and IT skills across Word, Excel, Teams and PowerPoint.

Qualifications

• GCSE Level 4 preferred.
• Ability to communicate effectively at all levels.
• Willingness to travel across the country when required.
• Basic IT knowledge with Word, Excel, Teams, PowerPoint; training provided.

Responsibilities

• Complete a Business Administrator Apprenticeship following course guidelines.
• Receive, respond to emails in a timely manner.
• Maintain database records for Training and Warranty; compile reports as required.
• Assist Warranty Coordinator with the warranty process and ensure correct information is provided.

Skills

Communication

Interpersonal skills

Organisation

Initiative

Education

GCSE Level 4

Tools

Word

Excel

Teams

PowerPoint

Job description

At Aprolis Equipment Distribution our people are our most valuable asset, we are proud to recruit and train the very best our industry. Equipping them with the skills and knowledge necessary to ensure that, no matter what our customers' need, they can handle it. Our values are: Entrepreneurship Courage Respect Friendliness

Job Description Summary

To provide administrative support to the SHEQ and Training Admin Supervisor and the Warranty Coordinator and support the wider Technical, Warranty, Training department

Person Specification

• GCSE Level 4 is preferable
• Ability to communicate effectively at all levels
• Ability to remain Impartial across all brands
• Willingness to travel throughout the country when required
• A basic level of IT knowledge including use of Word, Excel, Teams, Adobe and PowerPoint would be a preference, but training will be given
• Excellent interpersonal skills at all levels
• Excellent organisational skills, methodical with attention to detail and accuracy
• Ability to work using own initiative and prioritise workload alongside Training and Warranty Administration
• Works well under pressure, adhering to deadlines and keeping the quality required
• Work within a team and promote strong 'team player' attributes

Core Activities

• To complete a Business Administrator Apprenticeship following course guidlines
• To receive, process and respond to emails in a timely manner
• Maintain database records for both Training and Warranty and compiling reports as required
• Assist Warranty Coordinator with the Warranty process - ensuring claims are received by us with the correct information and documents are completed correctly.
• Attend Departmental Meetings - create Agenda in conjunction with Technical Training Manager, produce a presentation from information given by team members, and take meeting minutes
• Assist Warranty Coordinator with campaigns - locate equipment and distribute details to the depots
• To assist with various departmental projects as and when required
• Process training paperwork and create certificates where required
• Keep training waiting lists up to date and process training requests
• Sending training booking confirmation emails to depots, dealers and external training providers.
• Book accommodation for the department as and when required
• Update and maintain the training calendar
• To perform any other reasonable duties that may be required from time to time within the scope of your knowledge, skills and ability

Employer Culture

By joining Monnoyeur, you'll be part of a team that empowers you to take initiative, values your unique perspective and encourages you to drive positive change while respecting our values of Entrepreneurship, Friendliness, Courage and Respect. We cultivate a culture that fosters innovation, teamwork and growth through our ILEAD leadership principles - Inspire, Link Up, Empower, Care and Deliver. Our people are our most valuable asset in serving the business community as a trusted local partner in capital goods for industry, construction and agriculture. We offer a comprehensive range of services - from sales and leasing to training and digital transformation. Our proximity to our customers enables us to understand their unique needs, adapt our solutions and continuously improve our offerings, especially in the areas of digital and energy transformation.

Our workplace is an inclusive and supportive environment that celebrates diversity and equal opportunity. Rooted in our Diversity Charter, signed by our CEO Philippe Monnoyeur in 2020, our social and human resources policies focus on fostering a non-discriminatory environment where every individual can thrive.