Training & Warranty Admistrator Apprentice

Aprolis; Corby; On-site; GBP 16,000 - 20,000; Full time

Job summary

Aprolis Equipment Distribution is seeking a Business Administrator Apprentice to provide administrative support to the SHEQ and Training Admin Supervisor and the Warranty Coordinator within the Technical, Warranty, and Training department.

You will handle emails, maintain records for Training and Warranty, assist with certificates, meetings, and campaigns, and contribute to department projects while developing via a Business Administrator Apprenticeship.

Qualifications

• GCSE Level 4 preferable or equivalent.
• Ability to communicate effectively at all levels.
• Ability to remain impartial across all brands.
• Willingness to travel throughout the country when required.
• Basic IT knowledge; Word, Excel, Teams, Adobe and PowerPoint; training will be given.
• Excellent interpersonal skills at all levels.
• Excellent organisational skills; methodical with attention to detail and accuracy.
• Ability to work using own initiative and prioritise workload with Training and Warranty Administration.
• Works well under pressure and meets deadlines; strong team player attributes.

Responsibilities

• Complete a Business Administrator Apprenticeship following course guidelines.
• Receive, process and respond to emails in a timely manner.
• Maintain database records for Training and Warranty; compile reports as required.
• Assist Warranty Co-ordinator with the Warranty process and ensure documents are complete.
• Attend departmental meetings; create agendas, present info and take minutes.
• Assist with campaigns; locate equipment and distribute details to depots.
• Support various departmental projects as required.
• Process training paperwork and create certificates when required.
• Update training waiting lists and process training requests.
• Send training booking confirmations to depots, dealers and external providers.
• Book accommodation for the department when needed.
• Update and maintain the training calendar.
• Perform any other reasonable duties within knowledge and ability.

Skills

Communication at all levels

Impartiality across brands

Travel willingness

IT literacy (Word, Excel, Teams, Power

PowerPoint

Interpersonal skills

Organisational skills

Prioritisation

Working under pressure

Team player

Education

GCSE level 4 or equivalent

Tools

Word

Excel

Teams

Adobe

PowerPoint

Job description

At Aprolis Equipment Distribution our people are our most valuable asset, we are proud to recruit and train the very best our industry. Equipping them with the skills and knowledge necessary to ensure that, no matter what our customers’ need, they can handle it. Our values are: Entrepreneurship Courage Respect Friendliness

Résumé de la Description de poste

To provide administrative support to the SHEQ and Training Admin Supervisor and the Warranty Coordinator and support the wider Technical, Warranty, Training department

Description de poste PERSON SPECIFICATION

• GCSE Level 4 is preferable
• Ability to communicate effectively at all levels
• Ability to remain Impartial across all brands
• Willingness to travel throughout the country when required
• A basic level of IT knowledge including use of Word, Excel, Teams, Adobe and PowerPoint would be a preference, but training will be given
• Excellent interpersonal skills at all levels
• Excellent organisational skills, methodical with attention to detail and accuracy
• Ability to work using own initiative and prioritise workload alongside Training and Warranty Administration
• Works well under pressure, adhering to deadlines and keeping the quality required
• Work within a team and promote strong ‘team player’ attributes

CORE ACTIVITIES

• To complete a Business Administrator Apprenticeship following course guidlines
• To receive, process and respond to emails in a timely manner
• Maintain database records for both Training and Warranty and compiling reports as required
• Assist Warranty Co-ordinator with the Warranty process – ensuring claims are received by us with the correct information and documents are completed correctly.
• Attend Departmental Meetings - create Agenda in conjunction with Technical Training Manager, produce a presentation from information given by team members, and take meeting minutes
• Assist Warranty Co-ordinator with campaigns – locate equipment and distribute details to the depots
• To assist with various departmental projects as and when required
• Process training paperwork and create certificates where required
• Keep training waiting lists up to date and process training requests
• Sending training booking confirmation emails to depots, dealers and external training providers.
• Book accommodation for the department as and when required
• Update and maintain the training calendar
• To perform any other reasonable duties that may be required from time to time within the scope of your knowledge, skills and ability

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