Training Supervisor

THE NATIONAL ASSOCIATION OF CITIZENS ADVICE BUREAUX; Northallerton; On-site; GBP 29,000 - 35,000; Full time

Job summary

The National Association of Citizens Advice Bureaux is seeking a Training Supervisor to lead our volunteer learning programmes and support the development of paid staff. You will design and deliver engaging training, supervise volunteers, and coordinate learning initiatives across the charity.

Based in Northallerton, this permanent full-time role requires excellent organisation, proactive communication and a genuine commitment to helping people build confidence and skills through learning.

Qualifications

• Experience in training, teaching or similar educational setting.
• Ability to design and deliver engaging training sessions.
• Strong communication and interpersonal skills.

Responsibilities

• Support recruitment, induction and ongoing development of volunteers.
• Coordinate design and delivery of training programmes for volunteers and staff.
• Support office operations and health and safety duties.

Skills

Training experience

Communication skills

Organisational skills

Job description

Training Supervisor

Job summary

• Salary £32,066 per annum
• Location Northallerton, North Yorkshire
• Workplace Office based
• Contract Permanent
• Hours per week 37 (full time)

About the role

We're looking for an experienced trainer to join our team as a Training Supervisor. This is an opportunity to play a key part in supporting the recruitment, training, supervision and ongoing development of our volunteers, as well as contributing to the learning and development of paid staff.

You'll support volunteers throughout their time with us, from recruitment and induction through to ongoing supervision and development. You'll build positive relationships with volunteers, provide regular support and feedback, and help them develop their knowledge, skills and confidence.

You'll also contribute to the design and delivery of engaging training sessions and learning programmes for volunteers and staff, both for us and for partner Citizens Advice offices across the country, while helping to coordinate the practical arrangements that make our training programmes run smoothly. Alongside your training responsibilities, you'll work jointly with other supervisors to support the smooth running of the office, including taking responsibility for designated office and Health and Safety duties.

We're looking for someone who is organised, proactive and able to take ownership of their work, with strong communication skills and a genuine interest in supporting others to learn and develop. This role would suit someone with experience in training, teaching or a similar educational setting.

We’re Disability Confident

Disability Confident is a government scheme that supports employers to improve how they recruit, retain, and develop disabled people.