Full-Time Accessories Sales Associate - New Bond Street

LVMH; Greater London; On-site; GBP 22,000 - 28,000; Full time

Job summary

Christian Dior Couture on New Bond Street is seeking a Full-Time Accessories Sales Associate to greet, serve and advise clients with exemplary service. Build loyalty through a personalized, 1-2-1 shopper approach and demonstrate in-depth product knowledge across all categories and current campaigns.

Complete add-ons and meet daily targets while maintaining boutique standards. Fluency in a second language is preferred.

Qualifications

• Previous experience within luxury fashion.
• Excellent communication and relationship-building skills.
• Fluency in a second language preferred.

Responsibilities

• Greet, serve and advise customers with the highest standard of service.
• Build loyalty through 1-2-1 personal shopper style approach to sales.
• Demonstrate product knowledge across categories and current campaigns.
• Introduce add-on sales to maximise department targets.
• Manage stock procedures and maintain boutique standards.
• Support team and participate in meetings.

Skills

Luxury fashion experience

Excellent communication

Relationship building

Client book

Job description

Full-Time Accessories Sales Associate - New Bond Street

Christian Dior Couture offers more than a beautiful brand to our clients; we invite them to be part of the heritage, to share our passion for luxury and to be part of the Dior family. We look for the same desire in our employees, to have enthusiasm and passion about being part of the House of Dior.

Job responsibilities

• To greet, serve and advise customers giving the highest standard of customer service at all times.
• Develop loyalty with our customers by building relationships with customers through a 1-2-1 personal shopper style approach to sales.
• To demonstrate product knowledge on all categories and to have an awareness of current advertising & marketing campaigns, new launches and promotions.
• Introduce add-on sales and achieve maximum sales potential in line with individual and departmental targets.
• To deal effectively with customer complaints by liaising with the line manager when necessary.
• Ensure a knowledge of sales targets and boutique performance on a daily and weekly basis
• Follow all stock management procedures.
• Support the team to maintain the highest standards of housekeeping and display within the department/boutique.
• To be conversant with selling systems, cash and credit and exchange procedures.
• To maintain the highest standards of housekeeping and retail standards within the store.
• Take all actions necessary to maximise security and prevent theft of product.
• To ensure that the Department operates in accordance with the Company administration systems and procedures to minimise losses.
• Participate in team meetings and make a positive contribution.
• To carry out any additional duties as directed by the management team.

Profile

• Previous experience within luxury fashion
• Excellent communication and relationship building skills
• An existing client book and the ability to build long-term relationships with clients
• A passion for Christian Dior and our collections
• Strong knowledge of fashion and trends
• Fluency in a second language (preferred)

Additional information

Must be available to work full time, 40 hours per week, Monday to Sunday.

“Whatever you do – whether for work or pleasure – do it with passion! Live with passion,” wrote Christian Dior.
Well before he embarked on his destiny as a couturier, Christian Dior was fascinated with art. The young Normandy native and several friends opened an art gallery when he was just 23. In 1938 he learned the métier of pattern cutter with Robert Piguet and three years later began working as a designer for Lucien Lelong. Right from the founding of his Maison in 1946, he transformed his dreams into irresistible creations, seeking to break with the somber war years by elevating pure joy. His visionary spirit celebrated and enchanted women the world over. In only ten years, Monsieur Dior revolutionized the conventions of elegance and femininity, designing collections infused with dreams.

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