Training Officer

ABM; Stansted Mountfitchet; On-site; GBP 30,000 - 45,000; Full time

Benefits offered by this job

24/7 GP access

Mental health support

Get Fit Programme

Financial and legal support

Cycle to work scheme

Access to Perks at Work app

Job summary

ABM is seeking a skilled Training Officer to join their Ground Handling Training Team at Stansted Airport. The position involves delivering training for ramp and back-of-house functions, ensuring compliance with safety and operational standards.

Ideal candidates will have experience in aviation training, excellent communication skills, and the ability to foster a safety culture. Benefits include 24/7 GP access, mental health support, and a cycle to work scheme.

Qualifications

• Experienced in delivering training within an aviation environment.
• Passionate about developing people and maintaining safety standards.
• Confident and engaging trainer.

Responsibilities

• Deliver classroom and practical training across ramp and BOH functions.
• Conduct training and competency assessments.
• Maintain compliance documentation and training records.
• Support audit and compliance activities.

Skills

Strong understanding of airport ground handling

Excellent communication skills

Strong organisational skills

Ability to influence and coach teams

Education

AET (Award in Education and Training) or equivalent

Tools

MS Office

Job description

LOCATION: Stansted Airport

SHIFT PATTERN: 4 on 2 off, 40 hours per week

SALARY: Competitive

About the Role

We are seeking a highly motivated and experienced Training Officer to join our Ground Handling Training Team. In this role, you will support Ryanair with the delivery of initial, recurrent, and compliance training across ramp and back‑of‑house operational departments.

You will play a key role in ensuring our workforce is trained to the highest safety, regulatory, and operational standards, contributing to safe, efficient, and compliant airport operations.

Key Responsibilities

• Deliver engaging classroom and practical training across ramp and BOH functions
• Conduct initial training, refresher courses, and competency assessments
• Identify training needs through operational feedback, audits, and performance data
• Maintain accurate training records and compliance documentation
• Produce training reports and support audit and compliance activities
• Work closely with Safety & Compliance, Operations, and Management teams
• Support the development of a strong safety culture and continuous improvement mindset
• Mentor, coach, and motivate employees to achieve high performance standards

About You

You are a confident and engaging trainer with a passion for developing people and maintaining high safety standards in a fast‑paced aviation environment.

Essential Requirements

• AET (Award in Education and Training) or equivalent training qualification
• Previous experience delivering training within an aviation environment including Headset and pushback
• Strong understanding of airport ground handling, safety procedures, and compliance standards
• Experience delivering both theoretical and practical training sessions
• Excellent communication and interpersonal skills
• Ability to influence, coach, and develop operational teams
• Strong organisational skills with attention to detail
• IT literacy (MS Office and training record systems)

Desirable

• Train‑the‑Trainer ADPM
• Experience with Dangerous Goods training
• Knowledge of CAA/EASA regulations or IATA standards; hold a CIN
• Experience supporting audits or compliance programmes
• Design and develop lesson plans, training materials, and assessments in line with regulatory requirements (e.g., CAA/EASA/ICAO where applicable)

Benefits

• 24/7 GP: Both you and your immediate family can speak to a UK‑based GP from the comfort of your own home
• Mental Health support and Life Event Counseling
• Get Fit Programme
• Financial and legal support
• Cycle to work scheme
• Access Perks at Work, our innovative employee app where you can find:
  • Perks: discounts, gift cards, cashback, and exclusive offers
  • Life: Search for resources and tools on topics ranging from family and life to health, money and work
  • Support: Online chat or telephone service for urgent support in a crisis

Equal Employment Opportunity

ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.