Training Officer – Ground Handling Operations

Ryanair Ltd.; Stansted Mountfitchet; On-site; GBP 30,000 - 50,000; Full time

Benefits offered by this job

Competitive salary

Opportunities for career development

Ongoing professional training

Company pension

Free parking

Airport discounts

Job summary

Ryanair Ltd. is seeking a motivated Training Officer to join their Ground Handling Training Team in Stansted Mountfitchet. This role involves delivering engaging training and ensuring compliance with safety standards.

Ideal candidates will have experience in aviation training, excellent communication skills, and an AET qualification. Benefits include a competitive salary, career development opportunities, and a dynamic work environment.

Qualifications

• AET (Award in Education and Training) or equivalent qualification.
• Previous experience in aviation training.
• Strong understanding of ground handling and safety procedures.
• Excellent communication and interpersonal skills.
• Ability to influence and develop operational teams.

Responsibilities

• Deliver training across ramp and back‑of‑house functions.
• Conduct initial training and refresher courses.
• Identify training needs through feedback and data.
• Maintain training records and compliance documentation.
• Support audit and compliance activities.

Skills

Training delivery skills

Communication skills

Interpersonal skills

Organizational skills

Confidence in training

Education

AET (Award in Education and Training)

Tools

Microsoft Office

Training record systems

Job description

Training Officer – Ground Handling Operations

We are seeking a highly motivated and experienced Training Officer to join our Ground Handling Training Team. In this role, you will support Ryanair with the delivery of initial, recurrent, and compliance training across ramp and back‑of‑house operational departments.

You will play a key role in ensuring our workforce is trained to the highest safety, regulatory, and operational standards, contributing to safe, efficient, and compliant airport operations.

Key Responsibilities

• Deliver engaging classroom and practical training across ramp and BOH functions
• Conduct initial training, refresher courses, and competency assessments
• Identify training needs through operational feedback, audits, and performance data
• Maintain accurate training records and compliance documentation
• Produce training reports and support audit and compliance activities
• Work closely with Safety & Compliance, Operations, and Management teams
• Support the development of a strong safety culture and continuous improvement mindset
• Mentor, coach, and motivate employees to achieve high performance standards

Requirements

You are a confident and engaging trainer with a passion for developing people and maintaining high safety standards in a fast‑paced aviation environment.

• AET (Award in Education and Training) or equivalent training qualification
• Previous experience delivering training within an aviation environment including Headset and pushback
• Strong understanding of airport ground handling, safety procedures, and compliance standards
• Experience delivering both theoretical and practical training sessions
• Excellent communication and interpersonal skills
• Ability to influence, coach, and develop operational teams
• Strong organisational skills with attention to detail
• IT literacy (MS Office and training record systems)
• Train‑the‑Trainer ADPM
• Experience with Dangerous Goods training
• Knowledge of CAA/EASA regulations or IATA standards hold a CIN
• Experience supporting audits or compliance programmes
• Design and develop lesson plans, training materials, and assessments in line with regulatory requirements (e.g. CAA/EASA/ICAO where applicable)

Benefits

• Competitive salary
• Opportunities for career development and progression
• Ongoing professional training
• Dynamic and fast‑paced airport environment
• Company pension
• Free parking
• Airport discounts

Why Join Us?

You’ll be part of a team that plays a critical role in ensuring operational excellence and safety for Blue Handling and Ryanair. This is an exciting opportunity to shape training standards and directly impact the performance of ground handling operations.