Training Manager

Artisan People Group; London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A luxury skincare brand seeks an experienced Training Manager to join their UK team. The role involves designing and delivering training programmes, ensuring teams represent the brand effectively, and collaborating cross-departmentally. Applicants should possess over two years of relevant experience, exceptional communication skills, and a passion for skincare.

Qualifications

• 2+ years as a Training Manager or similar role.
• Experience in luxury skincare or retail is ideal.
• Strong communication skills to engage diverse audiences.

Responsibilities

• Design engaging training programmes for teams and partners.
• Deliver training on product knowledge, sales techniques, and customer service.
• Monitor training effectiveness and improve content.

Skills

Communication

Presentation

Organizational Skills

Digital Training Creation

In-person Training Delivery

Knowledge of Beauty Products

Skincare Knowledge

Education

Bachelor's degree in Business, Marketing, Education or related fields

Tools

MS Office Suite

Learning Management Systems (LMS)

Job description

A luxury skincare brand is looking for an experienced and dynamic Training Manager to join the UK team.

The Role

As a Training Manager, you'll design and deliver engaging training programmes that equip teams and partners with the knowledge and skills to represent this luxury brand with excellence. You'll develop both online and in-person training materials, lead workshops, and ensure employees stay ahead of industry trends.

Key responsibilities include but are not limited to:

• Designing interactive training programmes for internal teams and external partners.
• Delivering training sessions on product knowledge, sales techniques, and customer service.
• Facilitating onboarding for new team members to ensure a strong brand foundation.
• Collaborating with sales, marketing, and global training teams to align strategies.
• Monitoring training effectiveness and continuously improving content.

We're looking for someone with:

• 2+ years of proven experience as a Training Manager or similar role, ideally in luxury skincare, beauty, or retail.
• A passion for skincare and in-depth knowledge of beauty products.
• Exceptional communication and presentation skills to engage diverse audiences.
• Proven ability to create and deliver both digital and in-person training materials.
• Excellent organisational skills and the ability to juggle multiple programmes.
• Strong computer skills, including proficiency with MS Office Suite and learning management systems (LMS).
• A proactive, detail-oriented mindset with a flair for inspiring others.
• Knowledge of the UK beauty market is highly desirable.
• A Bachelor's degree in Business, Marketing, Education (or related fields) or certifications in training is preferable.