Training Manager

WGC Ltd.; Greater London; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Life Insurance

Free access to Doctor and Legal helpline

Counselling/Wellbeing Support Service

Training budget of up to £10,000 per year

Discounts from top retailers

Full workplace pension scheme

28 days holiday

Job summary

WGC Ltd. is seeking a Training Manager at their London location to lead the housekeeping training team. This role includes interviewing new staff, conducting Health and Safety inductions, and ensuring high standards of service are met.

Applicants should have a background in housekeeping or demonstrate a willingness to develop in a supportive environment. Flexible hours and comprehensive benefits are offered, making this a great opportunity for career progression.

Qualifications

• Experience in a housekeeping environment is preferred.
• Ability to conduct training and monitor staff performance.

Responsibilities

• Interview and train new staff including Health and Safety induction.
• Monitor new room attendant’s performance and retrain as necessary.
• Check VIP rooms and conduct spot checks on staff.

Job description

Location & Rate

London Marriott Hotel County Hall, London County Hall, Westminster Bridge Rd, London , SE1 7PB
Rate: £15 | Hours: Guaranteed Hours Each Week

Benefits

Fixed hours contract available - Flexible hours to suit you - Life Insurance - Free access to Doctor and Legal helpline - Counselling/Wellbeing Support Service - Discounts from 50 top retailers - Training budget of upto £10,000 per year with unlimited career progression

• Life Insurance
• DiscountStore with discounts from ASDA, O2 & more
• Discounted hotels and flights
• Employee Assistance Programme, Includine HSF Assist
• Low-cost health insurance
• Full workplace pension scheme
• 28 days holiday

Overview

WGC is the UK's leading outsourced hotel services company, helping our clients deliver some of the best guest experiences to over 24 million customers each year. In the role of Training Manager, you will report to Head Housekeeper/Area Manager and be responsible for supporting the housekeeping team in delivering the perfect service to our clients and their guests, and the timely, professional and correct execution of training and retraining room attendants. Conducting interviews and Health and Safety induction for all new team members.

Responsibilities

1. Interviewing and training new staff (induction, H&S, COSHH, brand standards, cleanliness, security policies, etc)
2. Monitoring new room attendant’s performance
3. Retraining (room attendants not performing, changes on standards, etc)
4. Checking VIP rooms
5. Spot checking staff

Qualifications & Experience

If you have previous experience of working in a housekeeping environment or you are looking for a new challenge and want to join a business that offers you exceptional development and potential to progress, apply now.

Equity & Inclusion

We recognise that we’re all at our best when we’re being ourselves. We are committed to building a culture that champions diversity, equity and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience. We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.

Application Process

With Instant Apply your details are passed directly to the hiring manager, who will contact you within 72 hours to arrange your interview and potential start date.

Legal

Registered in the UK at 7 Academy Buildings, Fanshaw Street, London N1 6LQ | Company Number 01163829
WGC Ltd is registered with UK Information Commissioner’s Office (ICO), registration number: ZA104215