Room Attendant

WGC Ltd.; Birmingham; On-site; GBP 15,153 - 20,664; Full time

Benefits offered by this job

Fixed hours contract

Life Insurance

Doctor & Legal helpline

Counselling/Wellbeing support

Retail discounts

Training budget

DiscountStore access

Hotels and flights discounts

Employee Assistance Programme

Health insurance

Pension

28 days holiday

Job summary

WGC Ltd in Birmingham is seeking a Room Attendant to support the housekeeping team in daily operations. You will report to the Head Housekeeper and contribute to delivering high standards of guest care and room presentation.

This role offers guaranteed hours, a fixed hours contract option, and access to a broad benefits package, including training and progression opportunities within a growth-focused hotel services group.

Qualifications

• Previous experience of working in a housekeeping environment is desirable.
• We value development and progression opportunities within the company.

Responsibilities

• Cleaning guest rooms to hotel standards.
• Replenishing linen and guest supplies.
• Providing a great guest experience.
• Reporting maintenance faults and lost property.
• Ensuring appliances and fittings are safe and compliant.

Skills

Housekeeping experience

Job description

Clayton Birmingham, Clayton Birmingham, Albert Street, Birmingham, B5 5JE

Rate: £12.71 | Hours: Guaranteed Hours Each Week

Benefits

• Fixed hours contract available - Flexible hours to suit you
• Life Insurance
• Free access to Doctor and Legal helpline
• Counselling/Wellbeing Support Service
• Discounts from 50 top retailers
• Training budget of up to £10,000 per year with unlimited career progression
• DiscountStore with discounts from ASDA, O2 & more
• Discounted hotels and flights
• Employee Assistance Programme, Including HSF Assist
• Low-cost health insurance
• Full workplace pension scheme
• 28 days holiday

WGC is the UK's leading outsourced hotel services company, helping our clients deliver some of the best guest experiences to over 24 million customers each year.

Role Overview

In the role of Room Attendant, you will report to Head Housekeeper and be responsible for supporting the housekeeping team in the day to day running of the department.

In return for your dedication, WGC offers an industry leading package and is passionate about career progression; we’ll look to build a career plan with you that includes training, mentoring and extensive experience outside your current skill set, all to ensure you have some of the best opportunities to progress through the company.

WGC will provide you with an annual training allowance of up to £10,000, which can be used on a selection of WGC Approved Apprenticeships and accredited training courses, including English, Maths, IT and more.

Responsibilities

• Cleaning guest rooms to the hotel standard
• Replenishing linen and guest supplies
• Providing a great guest experience
• Reporting any maintenance faults and dealing with lost property
• Ensuring that all appliances, fixtures and fittings are safe and work in accordance with regulations and report any faults to the Head Housekeeper

Qualifications

Previous experience of working in a housekeeping environment or looking for a new challenge and wanting to join a business that offers exceptional development and potential to progress is desired.

We recognise that we’re all at our best when we’re being ourselves. We are committed to building a culture that champions diversity, equity and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience. We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.

Apply

Instant Apply will pass your details directly to the hiring manager, who will contact you within 72 hours to arrange your interview and potential start date.

Registered in the UK at 7 Academy Buildings, Fanshaw Street, London N1 6LQ | Company Number 01163829

WGC Ltd is registered with UK Information Commissioner’s Office (ICO), registration number: ZA104215