Training Manager

Icts Europe; England; Presencial; GBP 45.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Personal Pension Scheme

Health Insurance Scheme

Discount shopping platform

Employee Assistance Programme

Cycle to Work Scheme

Descripción de la vacante

ICTS Europe is seeking a Training Manager to join the Security Management Team in the UK. You will design, deliver and refresh detailed process and policy training and inductions to ensure all personnel comply with contract requirements and team development.

Reporting to the Cluster Account Manager, you will drive performance standards, promote behaviour safety programmes, and coordinate with client management, operations and site supervisors to plan inductions, resources and reporting.

Formación

• Ability to influence at all levels of the organisation.
• Excellent communication and presentation skills.
• Strong interpersonal skills and ability to inspire others.
• Self-disciplined, organised and deadlines-driven.
• Proactive, practical and solutions-focused.

Responsabilidades

• Deliver inductions and refresher courses with support from site supervisors.
• Plan, organise and deliver training and refresher courses.
• Promote courses and best practice across the cluster.
• Maintain relationships with stakeholders and training providers.
• Coordinate with Account Manager, Operations Managers and Supervisors on inductions and PPE/uniforms.
• Review and update training resources on the training matrix.
• Prepare training reports for stakeholders.
• Liaise with H&S and Company training teams.
• Provide briefing, mentoring and coaching on process and site procedures.
• Develop communications to improve health, safety and performance standards.
• Attend meetings as appropriate and perform other duties to improve standards.

Conocimientos

Stakeholder engagement

Public speaking

Presentation skills

Organisational skills

Team leadership

Descripción del empleo

Training Manager

Job purpose

To be part of a large Security Management Team providing detailed process and policy training and inductions to support the Client Management Team and security team ensuring all personal are compliant with the needs of the contract and progress development of the team.

Reporting to the Cluster Account Manager, and in conjunction with the Client Management team the role will drive the guard force team to deliver ‘best in class’ performance standards at all levels, as well as promoting the company behavioural safety programme to all persons working on the account.

Responsibilities

• Deliver inductions including associated refresher courses, with the support of the site supervisors
• Plan and organise and deliver training and refresher courses.
• Communication and promotion of courses and best practice across the cluster.
• Determine, foster and maintain key relationships with relevant internal and external stakeholders and training providers.
• Liaise with Account Manager, Operations Managers and Security Supervisors regarding the planning of inductees, course notifications and the issuing of PPE and uniform etc.
• Review training resources and update as necessary on the training matrix
• Maintain records and associated administration.
• Prepare and /or contribute to any necessary training reports as deemed necessary by the Account Manager or other stakeholders.
• Liaise with H&S team and Company training team.
• Provide briefing, training, mentoring and coaching on the process and site details/procedures
• Develop, in conjunction with the Profile Security and the client management team, communication initiatives within the cluster to improve health and safety, performance standards and compliance.
• Attend meetings, internal and external, as appropriate to role.
• Other duties as required, to promote and improve the Operational standards and performance of the account, relevant to the role.
• Setting objectives for the cluster team – and measuring the results.
• Any other reasonable instruction/duty

Knowledge skills & experience

• Able to influence and interact with people at all levels of the organisation.
• Excellent communication and presentation skills.
• Strong interpersonal skills and ability to inspire others.
• Self-disciplined, organised and highly capable of managing own work load and deadlines.
• Proactive, innovative and practical approach.
• Reliable, conscientious and cooperative.
• Positive mental attitude and team player.

Full training and health and safety equipment are provided, and you will also have access to:

• Personal Pension Scheme
• Health Insurance Scheme
• Discount shopping platform
• Employee Assistance Programme
• Cycle to Work Scheme