Training Lead – SRS Transformation & Banner Rollout

University of East London; Greater London; Presencial; GBP 47.000 - 53.000; Jornada completa

Descripción de la vacante

University of East London is recruiting a Training Lead for the SRS Transformation Programme on a 12-month fixed-term contract. You will lead the training workstream, develop the training plan, and oversee the design and delivery of learning solutions to support the implementation of Ellucian Banner, UEL's new student records system.

You will collaborate with business analysts, process owners and technical teams to ensure training aligns with the change strategy.

Formación

• Experienced Digital or IT Training professional.
• Experience with Student Records Systems, CRM systems, Microsoft Office, SharePoint and digital content creation tools.
• Ability to translate complex systems and processes into learning materials.

Responsabilidades

• Lead the training workstream for the SRS Transformation Programme.
• Develop and maintain the training plan; conduct training needs analysis.
• Oversee design and delivery of engaging learning solutions; ensure alignment with change strategy.
• Provide direction and QA to training officers and collaborate with programme colleagues.
• Support post-go-live activity and evaluate training effectiveness.

Conocimientos

Digital training

IT training

Stakeholder management

Communication

Educación

Bachelor's degree or equivalent

Herramientas

Microsoft Office

SharePoint

CRM systems

Learning content creation tools

Descripción del empleo

University of East London is recruiting a Training Lead for the SRS Transformation Programme on a 12-month fixed-term contract. You will lead the training workstream, develop the training plan, and oversee the design and delivery of learning solutions to support the implementation of Ellucian Banner, UEL's new student records system.

You will collaborate with business analysts, process owners and technical teams to ensure training aligns with the change strategy.