Training Executive

Membership Bespoke; Oxford; Hybrid; GBP 22,000 - 28,000; Full time

Job summary

A leading recruitment agency is seeking a Training Executive for a 12-month fixed term contract in Oxford. This hybrid role involves supporting exam centres, managing customer inquiries, and ensuring assessment data accuracy. Ideal candidates will demonstrate outstanding attention to detail, excellent communication skills, and the ability to work both independently and as part of a team. This position offers a unique opportunity to contribute to a major professional qualification pathway within a supportive environment.

Qualifications

• Outstanding attention to detail and accuracy.
• Strong customer service skills with clarity, sensitivity, and professionalism.
• Ability to work independently and collaboratively across busy periods.
• Ability to work independently and collaboratively across busy periods.
• Highly organised with the ability to prioritise competing deadlines.
• Strong IT skills and confidence handling confidential information.

Responsibilities

• Support 40+ exam centres with secure file platforms and imagery accuracy.
• Manage multi-channel first-line support for exam centres and remote candidates.
• Coordinate secure document handling for examiners and markers.
• Helping identify and report potential assessment regulation breaches, gathering evidence and preparing documentation for review panels.
• Coordinating secure document handling for examiners and markers, including meeting logistics and formatting of reports.
• Supporting the administration of seminars, courses, and exam counselling sessions.

Skills

Attention to detail

Customer service

Written communication

Verbal communication

IT skills

Tools

IT skills

Job description

Training Executive

12‑Month Fixed Term Contract – Oxford (Hybrid Working)

Membership Bespoke, the leading recruitment agency dedicated exclusively to membership organisations and associations, is delighted to be supporting our client, an established professional body, in their search for an exceptional Training Executive.

Base pay range

This range is provided by Membership Bespoke. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

The role

Reporting into the Learning function, you will support the full assessment cycle, ensuring that all assessment data, documentation, and centre operations run smoothly and to exacting standards.

Key responsibilities include:

• Supporting 40+ exam centres with secure file platforms, imagery accuracy and dataset configuration.
• Managing multi‑channel first‑line support for exam centres and remote candidates on exam days (phone, Teams, email).
• Maintaining and prioritising high‑volume inboxes, ensuring consistent, timely communication.
• Helping identify and report potential assessment regulation breaches, gathering evidence and preparing documentation for review panels.
• Coordinating secure document handling for examiners and markers, including meeting logistics and formatting of reports.
• Supporting the administration of seminars, courses, and exam counselling sessions.

The candidate

We are seeking a reliable and detail‑focused administrator who takes pride in accuracy and service delivery.

Essential attributes:

• Outstanding attention to detail and accuracy.
• Strong customer service skills, with clarity, sensitivity and professionalism.
• Excellent written and verbal communication.
• Ability to work independently and collaboratively across busy periods.
• Highly organised with the ability to prioritise competing deadlines.
• Strong IT skills and confidence handling confidential information.

This role would suit candidates from membership bodies, education, examinations, or professional services, but strong transferable skills will also be considered.

Why join?

This is a unique opportunity to contribute to the integrity and smooth operation of a major professional qualification pathway. You will join a supportive, collaborative team within a respected membership organisation committed to high standards, member experience and continuous improvement.

Apply today

To apply to the role of Training Executive, please submit your CV. Due to the volume of applications we are only able to contact successful applicants. Therefore if you have not heard from us within 10 working days please deem your application as unsuccessful on this occasion.

Membership Bespoke is acting as a recruitment business in relation to this role.

Seniority level

Associate

Employment type

Full‑time

Job function

Administrative, Education, and Training

Industries

Education Administration Programs, Non‑profit Organizations, and Higher Education