Training, Education and Development Apprentice

Horder Healthcare; East Grinstead; On-site; GBP 12,000 - 15,000; Full time

Job summary

Horder Healthcare is seeking a Training, Education and Development Apprentice to join a friendly team. This role offers hands-on experience while working towards a recognised apprenticeship qualification and gaining practical HR/L&D exposure in a healthcare setting.

You will support the TED team with administrative tasks, training logistics and data management, while developing professional skills and industry knowledge through structured training and mentoring.

Qualifications

• Must be keen to learn and develop within HR, L&D or business administration.
• Organised, enthusiastic and proactive attitude.
• Willingness to develop through a recognised apprenticeship program.

Responsibilities

• Provide general administrative support to Training, Education & Development.
• Monitor and respond to routine enquiries via the TED inbox.
• Assist with organising internal and external training sessions and events.
• Help book training rooms, facilities, equipment and trainers.
• Support administration of training applications and development opportunities.
• Maintain training records and update information on HR systems.
• Assist with producing reports on training activity and attendance.
• Prepare learning materials for training sessions.
• Collect learner feedback and training evaluations.
• Support administration of mandatory training requirements across the organisation.
• Be the first point of contact for colleagues seeking training support.

Skills

Organisational skills

Communication skills

Customer service

Enthusiastic learner

Tools

Microsoft Office

Job description

Training, Education and Development Apprentice

Location: Horder Healthcare
Contract: Apprenticeship
Hours: Full Time
Salary: Apprenticeship Rate (plus apprenticeship qualification and development opportunities)

Are you organised, enthusiastic and eager to learn? Do you have an interest in Human Resources, Learning & Development, or business administration?

Horder Healthcare is looking for a Training, Education & Development (TED) Apprentice to join our friendly and supportive team. This is an excellent opportunity to gain valuable workplace experience while working towards a recognised apprenticeship qualification.

As a TED Apprentice, you will play an important role in supporting the delivery of learning and development activities across the organisation, helping colleagues access the training they need to provide outstanding care and services. You will receive ongoing guidance, mentoring and practical experience while developing your knowledge of Learning & Development and Human Resources within a healthcare setting.

What You'll Be Doing

Working closely with the TED Team, you will:

• Provide general administrative support to the Training, Education & Development team.
• Monitor and respond to routine enquiries via the TED inbox.
• Assist with organising internal and external training sessions and learning events.
• Help book training rooms, facilities, equipment and trainers.
• Support the administration of training applications and development opportunities.
• Maintain training records and update information on HR and learning systems.
• Assist with producing reports on training activity and attendance.
• Prepare learning materials and resources for training sessions.
• Collect and collate learner feedback and training evaluations.
• Support the administration of mandatory training requirements across the organisation.
• Provide a professional and helpful first point of contact for colleagues seeking training support.

What You'll Learn

Throughout your apprenticeship, you'll have the opportunity to:

• Develop strong administration and organisational skills.
• Build confidence using Microsoft Office and organisational systems.
• Gain practical experience in Learning & Development and Human Resources.
• Develop excellent communication and customer service skills.
• Learn how training programmes are planned, delivered and evaluated.
• Understand confidentiality, data protection and information governance.
• Develop problem-solving, teamwork and prioritisation skills.
• Complete a recognised apprenticeship qualification.

About You

We're looking for someone who is keen to learn and develop with a positive and proactive attitude.

• Enthusiasm for learning and personal development.
• Strong written and verbal communication skills.
• Positive and professional customer service approach.
• Good organisational skills and attention to detail.
• Basic IT skills and willingness to develop Microsoft Office knowledge.
• Ability to work effectively as part of a team.
• Ability to follow procedures and instructions.
• Understanding of the importance of confidentiality.

Desirable but not essential:

• Previous administration or office experience.
• Interest in Human Resources, Learning & Development or healthcare.
• Experience using Microsoft Office applications.
• Experience working with databases or computerised systems.
• Previous customer-facing experience.

Why Join Horder Healthcare?

This apprenticeship offers a fantastic opportunity to gain hands‑on experience within a respected healthcare organisation while receiving structured training and support. You will work alongside experienced professionals who are committed to helping you develop the skills, knowledge and confidence needed to build a successful career.

If you are ready to take your first step into Learning & Development and Human Resources, we'd love to hear from you.