Training Co-ordinator / Key Account Manager

Aurelia Training Ltd (Construction Plant Operator Training); Kentford; On-site; GBP 25,000 - 30,000; Full time

Job summary

Aurelia Training Ltd is looking for a dynamic Key Account Manager to enhance client relationships and drive sales growth. The ideal candidate will demonstrate strong leadership, effective communication, and proficiency in Salesforce, addressing client needs while collaborating with internal teams. This full-time, permanent role offers a competitive starting salary of £25,000.

Benefits

Yearly bonus

Company pension

Cycle to work scheme

On-site parking

Qualifications

• Proven experience in account management or sales, preferably in a similar industry.
• Strong leadership abilities with a track record of managing client relationships effectively.
• Excellent communication skills, both verbal and written.

Responsibilities

• Develop and maintain strong relationships with key accounts to ensure customer satisfaction and loyalty.
• Identify opportunities for upselling and cross-selling products and services.
• Collaborate with internal teams to deliver tailored solutions that meet client requirements.

Skills

Leadership

Communication

Problem-solving

Education

Experience in account management or sales

Tools

Salesforce

Job description

Kentford, England, United Kingdom

2 weeks ago Be among the first 25 applicants

We are seeking a dynamic and results-driven Key Account Manager to join our growing team. The ideal candidate will be responsible for managing and nurturing relationships with our key clients, ensuring their needs are met while driving sales growth. This role requires strong leadership skills, the ability to communicate effectively, and a keen analytical mindset to assess client needs and market trends. Proficiency in Salesforce is preferred to manage account activities efficiently.

Key Objectives

• Develop and maintain strong relationships with key accounts to ensure customer satisfaction and loyalty.
• Identify opportunities for upselling and cross-selling products and services to enhance client value and grow the accounts
• Collaborate with internal teams to deliver tailored solutions that meet client requirements.
• Act as the primary point of contact for key clients, addressing any concerns or issues promptly and holding regular reviews
• Review and action customer feedback forms
• Navigating calls through to accurate and appropriate bookings
• Assist with Accreditation audits
• NVQ Building and management

Qualifications

• Proven experience in account management or sales, preferably in a similar industry.
• Strong leadership abilities with a track record of managing client relationships effectively.
• Excellent communication skills, both verbal and written
• A proactive approach to problem-solving with a focus on delivering results.
• Ability to work independently as well as collaboratively within a team environment.

If you are passionate about building lasting client relationships and driving business success, we encourage you to apply for this exciting opportunity as a Key Account Manager / Training Co-ordinator.

Job Types: Full-time, Permanent

Pay: From £25,000.00 per year

Additional pay:

• Yearly bonus
• Company pension
• Cycle to work scheme
• On-site parking

Schedule:

• Day shift
• Monday to Friday

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Human Resources

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