Training and Implementation Consultant

Pinewood.AI; Birmingham; Hybrid; GBP 30,000 - 60,000; Full time

Job summary

An established industry player is seeking experienced professionals to join their Training and Implementation team. This role involves implementing the award-winning Pinewood DMS for automotive retailers, ensuring high-quality processes and delivering training sessions. The ideal candidate will have a strong background in the automotive industry, excellent communication skills, and a problem-solving mindset. With opportunities for travel and a flexible work environment, this position promises a rewarding career path and a chance to make a significant impact in the automotive sector.

Benefits

Competitive salary package

Generous bonus scheme

Company Car

Pension and life assurance

25 days holiday

Hybrid Working

Clear progression

Corporate company discounts

Regular social events

Employee recognition and awards

Qualifications

• Experience in configuring and implementing business-critical software.
• Strong background in automotive dealership environments.

Responsibilities

• Implement Pinewood DMS into automotive retailers across the UK and internationally.
• Provide onsite and remote consultancy and training to customers.

Skills

Automotive industry knowledge

Communication skills

Problem-solving

Project management

Education

AAT Level 4 or equivalent

Tools

Pinewood DMS

Job description

The Opportunity

Pinewood.AI is looking for experienced members of staff who have worked in a car dealership capacity. This could range from Dealership accountants, Aftersales Advisors, and Sales Administrators to come and support us in our company growth. Due to exponential business growth, we currently have a few positions open for you to come and join the Training and Implementation team.

Working closely with new and existing clients, you will be responsible for implementing our award-winning Dealership Management System - Pinewood DMS.

The ideal candidate for this role will have experience in configuring and implementing business-critical software. You’ll be detail-oriented and have the ability to translate automotive processes into software solutions. This is a customer-focused position, and regular travel to customer sites will be a part of your day-to-day role.

What to Expect

• Implementing Pinewood DMS into new and existing Automotive retailers across the UK and Internationally.
• Ensuring a high-quality implementation process, and continuously reviewing the way we do things to ensure we deliver high-quality implementations each time.
• Working closely with the customer to understand their needs, setting up and selecting the appropriate parameters, and ensuring the system is set up correctly prior to the 'Go Live' date.
• Providing onsite and remote consultancy to our customers as needed.
• Delivering informative and clear training sessions to ensure they get the maximum value from the system.
• Continuously developing your system knowledge, including parameters, functionality, and integrations.

About You

The ideal person for this role will be an excellent communicator with an ability to collaborate and build relationships with clients and colleagues across the business. You will have a problem-solving mindset and a strong background in the automotive industry.

You will need:

• Strong background in the automotive industry, particularly in a dealership environment.
• A willingness to travel regularly for the job both in the UK and Internationally (up to 80% of your time will be spent on client sites).
• A clean UK driving license.
• An ability to prioritize your own workload and manage multiple projects at once.
• An understanding of Automotive retail processes.

Desirable

• Relevant finance or accounting qualification, e.g., AAT Level 4.
• Understanding how maintaining the balance sheet, producing annual budgets, and providing robust and accurate financial reports can be incorporated into the DMS.
• Experience using the Pinewood DMS in a Dealership capacity.

You can expect full on-the-job training, a flexible work environment, and room to develop a long-term career with us.

• Competitive salary package and generous bonus scheme.
• Company Car.
• Pension and life assurance.
• 25 days holiday.
• Hybrid Working.
• Clear progression and regular 1-2-1s.
• Corporate company discounts.
• Regular social events.
• Employee recognition and awards.