Training and Compliance Manager

The HACS Group; Harrogate; On-site; GBP 25,000 - 38,000; Full time

Job summary

The HACS Group is seeking an organised and proactive Training Coordinator to provide comprehensive administrative support across the training department, HR and subcontractor administration. The role focuses on coordinating training from enquiry to completion, maintaining records, and supporting quality assurance and compliance across the business.

You will work with directors, staff, trainers, assessors, clients and subcontractors to ensure efficient operations, timely deadlines and accurate

Qualifications

• Strong organisational and administrative capabilities to support multiple functions.
• Attention to detail and compliance-focused documentation management.
• Clear written and verbal communication with internal colleagues, customers and suppliers.
• Proficiency with IT and Microsoft Office, and electronic record-keeping systems.
• Ability to coordinate bookings, licenses, vetting and audits.

Responsibilities

• Coordinate training enquiries, quotations, bookings and resources, and issue joining instructions.
• Maintain training and trainer records, renewals, paperwork and internal quality checks.
• Assist with purchasing, invoicing, supplier documentation and cost knowledge.
• Manage HR and personnel records, licences, DBS checks and client vetting requirements.
• Support subcontractor administration, approvals and HMRC verifications.
• Compile subcontractor information, handover manuals and project documentation for clients and site teams.
• Maintain digital records, update internal systems and provide admin support across the business.

Skills

Organisational skills

Administrative skills

Communication skills

IT skills

Microsoft Office

Record keeping

Data accuracy

Confidentiality

Document control

Tools

HR software

Database tools

Invoicing systems

Job description

To provide effective coordination and administrative support across the company’s training department for both external clients and internal staff, human resources and personnel records, compliance requirements, subcontractor administration and general business activities.

The role is responsible for coordinating training courses and assessments from initial enquiry through to completion, ensuring that relevant documentation, records and quality assurance processes are maintained to the required standards. It also supports the business by maintaining personnel and subcontractor information, coordinating compliance and vetting requirements, assisting with financial administration and compiling project handover and building manual documentation.

The successful candidate will work closely with directors, staff, trainers, assessors, clients, subcontractors and other relevant stakeholders to ensure that activities are organised efficiently, deadlines are met and records remain accurate and up to date.

Job Roles & Responsibilities

• Training Coordination: Manage third party training enquiries, prepare quotations, coordinate bookings, liaise with trainers and customers, issue joining instructions, and arrange training resources, assessments and certification.
• Training Compliance & Quality Assurance: Maintain accurate training and trainer records, monitor renewals, check training paperwork, conduct internal quality checks and support annual audits for relevant awarding bodies.
• Training Administration & Finance: Prepare purchase orders, raise customer invoices, process supplier documentation and maintain up-to-date knowledge of training, trainer and plant costs.
• HR & Personnel Administration: Maintain personnel records, monitor licences and document expiry dates, coordinate annual driving licence checks, and support staff training, DBS checks and client-specific vetting requirements.
• Subcontractor Administration: Maintain the subcontractor database, monitor approvals and documentation, and assist with HMRC verification and subcontractor payment checks.
• Project Documentation: Coordinate and compile subcontractor information, handover manuals, building documentation, sign-off sheets and other project compliance records, liaising with clients, site teams and Contracts Managers.
• Digital Systems & General Administration: Maintain and update the company’s internal app and digital records, support colleagues with its day-to-day use, provide general administrative assistance, coordinate meetings and provide reception cover when required.

The role requires a proactive, organised and detail-oriented individual who can manage competing priorities, maintain accurate records and communicate effectively with colleagues, customers, trainers, subcontractors and external organisations.

Skills, Experience and Competencies

• Strong organisational and administrative skills, with the ability to manage multiple tasks and competing deadlines.
• Excellent attention to detail and a commitment to maintaining accurate records and compliant documentation.
• Clear and professional written and verbal communication skills.
• Good IT skills, including proficiency in Microsoft Office applications and electronic record-keeping systems.
• Ability to communicate confidently with internal colleagues, customers, subcontractors, trainers and external organisations.
• Ability to coordinate bookings, monitor deadlines, follow up outstanding information and ensure tasks are completed.
• A methodical approach to document control, data accuracy and confidentiality
• Ability to work independently, use initiative and seek guidance when necessary.
• A flexible and practical approach to supporting the wider business.
• Experience in Construction based training and administration, HR administration, compliance or general business administration.
• Experience within the construction, plant, engineering or associated industries would be beneficial.
• Knowledge of Construction Training bodies and accreditations such as CITB, NPORS, CPCS, NVQ, NOCN and Qualsafe training or qualification processes along with grant funding processes.
• Experience preparing for or supporting external audits and internal quality assurance checks.
• Familiarity with subcontractor databases, HMRC verification processes, purchase orders and invoicing.
• Experience compiling project handover manuals and construction compliance documentation.
• Understanding of personnel records, driving licence checks, DBS checks and client vetting requirements.
• Digitally confident, with the ability to learn and use internal business applications, systems and software effectively.
• Experience maintaining and managing information within digital platforms, including updating records, monitoring data accuracy, troubleshooting basic issues and supporting colleagues with day-to-day use of internal applications.
• A proactive approach to identifying opportunities to improve administrative processes through the effective use of technology.

Personal Attributes

• Highly organised, proactive and reliable.
• Detail-oriented, with a strong focus on accuracy and compliance.
• Professional and approachable when dealing with customers, colleagues and external stakeholders.
• Able to prioritise workload effectively and manage deadlines.
• Comfortable working across different business functions and responding to changing operational requirements.
• Discreet when handling confidential personnel, financial and commercial information.
• Willing to learn and maintain knowledge of changing training schemes, client requirements and compliance processes.

The duties outlined in this job description reflect the principal responsibilities of the role and are not intended to be exhaustive. The postholder may be required to undertake other reasonable duties appropriate to the position, skills and experience, in accordance with the changing needs of the business.

The postholder is expected to maintain confidentiality, follow company policies and procedures, and comply with applicable legal, regulatory and client requirements relevant to their responsibilities.

The role is ideally suited to a full-time candidate. However, we may consider a part-time arrangement for an exceptional candidate whose experience and skills closely match our specific requirements, with a reduced scope of responsibilities agreed to suit the needs of the business.