Training And Administration Coordinator

Quality Personnel; Milton Keynes; On-site; GBP 22,000 - 26,000; Full time

Benefits offered by this job

On-site parking

Company pension

20 days annual leave + public holidays

Perks at Work

Job summary

Quality Personnel in Milton Keynes is seeking a Training & Administration Coordinator to support our growing motor industry training operations.

You will coordinate customer training bookings, handle communications with providers, assessors and awarding bodies, register candidates and maintain training records. Full training will be provided to help you succeed in this busy role.

Qualifications

• 1+ years' experience in administration, coordination or customer service.
• Good Microsoft Office skills, particularly Outlook and Excel.
• Excellent organisation and attention to detail.
• Confident telephone and email manner.
• Ability to manage multiple priorities and work independently.
• Willingness to learn new systems, processes and industry knowledge.
• Motor industry or training-sector experience is desirable, but not essential.
• Full training provided.

Responsibilities

• Coordinating customer training bookings and managing the training calendar.
• Liaising with customers, training providers, assessors and awarding bodies.
• Registering candidates and preparing assessment paperwork.
• Maintaining accurate booking, candidate and training records.
• Supporting the smooth running of courses at the Milton Keynes training centre.
• Raising customer invoices and maintaining spreadsheets and admin records.
• Handling calls, enquiries, visitors and general office administration.
• Arranging course requirements such as lunches, supplies and equipment.
• Providing wider administrative support to the business.

Skills

Organised

Customer-focused

Multitasking

Communication

Tools

Outlook

Excel

Xero

Job description

Training & Administration Coordinator

Milton Keynes | Full Time | Office Based | Monday-Friday, 8:30am-5:00pm

Join a Growing Motor Industry Business

We are recruiting for a growing specialist business supporting the UK motor and collision repair industry through technical services, diagnostics, programming and professional training.

We're looking for an organised, proactive and customer-focused Training & Administration Coordinator to join the team and help keep their busy training operation running smoothly.

What will you be doing?

• Coordinating customer training bookings and managing the training calendar
• Liaising with customers, training providers, assessors and awarding bodies
• Registering candidates and preparing assessment paperwork
• Maintaining accurate booking, candidate and training records
• Supporting the smooth running of courses at the Milton Keynes training centre
• Raising customer invoices and maintaining spreadsheets and admin records
• Handling calls, enquiries, visitors and general office administration
• Arranging course requirements such as lunches, supplies and equipment
• Providing wider administrative support to the business

What are we looking for?

You'll be highly organised, reliable and detail-focused, with the confidence to communicate professionally with customers and external organisations.

• At least 1 year's experience in administration, coordination or customer service
• Good Microsoft Office skills, particularly Outlook and Excel
• Excellent organisation and attention to detail
• A confident telephone and email manner
• The ability to manage multiple priorities and work independently
• A willingness to learn new systems, processes and industry knowledge

Motor industry or training-sector experience is desirable, but not essential. Experience with Xero, training providers, awarding bodies or booking systems would be an advantage.

Full training provided

Don't worry if you haven't worked in motor industry training before. Full training and support will be provided, giving you the knowledge and confidence to succeed in the role.

What we offer

• Full-time, permanent, office-based role
• Milton Keynes location
• Monday-Friday, 8:30am-5:00pm
• On-site parking and kitchen facilities
• Company pension scheme
• Perks at Work employee benefits platform
• 20 days' annual leave plus UK bank/public holidays

If you're organised, personable and enjoy being the person who keeps everything moving, we'd love to hear from you.