Training Administrator

TipTopJob; Abbot's Salford; Hybrid; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Hybrid working

29 days annual leave

Career progression

Social events

Job summary

TipTopJob is seeking a Training Administrator in Salford/Central Manchester on a hybrid basis. You will manage schedules, training bookings, and maintain accurate administrative records to keep daily operations running smoothly.

The role covers scheduling, inbox management, CRM data quality checks, and assisting with invoicing. Ideal candidates will have admin or scheduling experience, strong data accuracy, and good MS Office 365/Excel and CRM skills.

Qualifications

• Experience in administrative, scheduling, or operational support roles.
• Strong attention to detail with experience checking data accuracy.
• Clear written and verbal communication skills.
• Good working knowledge of Microsoft Office 365 (especially Excel) and CRM systems.

Responsibilities

• Scheduling and Bookings: Process, update, and reschedule training sessions, making sure trainer calendars and travel times are accurately mapped out.
• Inbox and Query Management: Monitor team inboxes and messaging channels to process session cancellations, answer trainer queries, and update schedules in real time.
• Data Quality and Audit: Run regular checks across our CRM to clean up duplicate entries, resolve broken links, and keep customer records accurate.
• Invoicing Preparation: Check completed session paperwork and timesheets to ensure everything is correct and ready for the finance team to invoice.

Skills

Administrative experience

Scheduling experience

Data accuracy

MS Office 365

Excel

CRM systems

Communication skills

Time management

Tools

Microsoft Office 365

Excel

CRM systems

Job description

Role: Training Administrator

Salary: GBP27,000 per annum

Location: Salford / Central Manchester (Hybrid)

Work Pattern: Monday : Friday, 08:30 : 17:00

About The Role

We are seeking an organised Training Administrator to join a supportive, education:focused team in Salford/Central Manchester. Working on a hybrid basis, you will keep daily operations running smoothly by managing schedules, processing training bookings, and maintaining accurate administrative records.

Key Responsibilities

• Scheduling and Bookings: Process, update, and reschedule training sessions, making sure trainer calendars and travel times are accurately mapped out.


• Inbox and Query Management: Monitor team inboxes and messaging channels to process session cancellations, answer trainer queries, and update schedules in real time.


• Data Quality and Audit: Run regular checks across our CRM to clean up duplicate entries, resolve broken links, and keep customer records accurate.


• Invoicing Preparation: Check completed session paperwork and timesheets to ensure everything is correct and ready for the finance team to invoice.

Candidate Requirements

• Experience in administrative, scheduling, or operational support roles.


• Strong attention to detail with experience checking data accuracy.


• Good working knowledge of Microsoft Office 365 (especially Excel) and CRM systems.


• Clear written and verbal communication skills.


• Great time management and the ability to handle daily deadlines.

Package and Benefits

• Salary: GBP27,000 per annum


• Hybrid working


• 29 days annual leave (including birthday allowance)


• Career progression opportunities


• Social events