Trainee Train Conductor — Apprenticeship + Free Rail Travel

CONNEX SOUTH EASTERN; All Cannings; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Final salary pension

28 days annual leave

Free rail travel across our networks

Job summary

Southern is seeking a Train Conductor for its Tonbridge team. You will greet passengers, issue tickets, and liaise with the driver to keep journeys running smoothly. The role emphasizes frontline service with the chance to train and qualify through a Conductor Apprenticeship.

Applicants should live within a 15-mile radius of Tonbridge depot and be prepared for weekend and night shifts. Training supports progression and a recognised qualification.

Qualifications

• Face-to-face customer service experience.
• Ability to handle payments and cash accurately.
• Excellent communication and IT skills.
• Strong decision-making, problem-solving, and initiative.
• Calm and professional under pressure.

Responsibilities

• Greet passengers and ensure they feel welcome and safe.
• Check and issue tickets and communicate with the train driver.
• Inform passengers about delays and help them reach their destination.
• Work shifts including weekends, nights, and bank holidays.

Skills

Customer service

Cash handling

Communication skills

IT proficiency

Decision making

Problem solving

Resilience under pressure

Job description

Southern is seeking a Train Conductor for its Tonbridge team. You will greet passengers, issue tickets, and liaise with the driver to keep journeys running smoothly. The role emphasizes frontline service with the chance to train and qualify through a Conductor Apprenticeship.

Applicants should live within a 15-mile radius of Tonbridge depot and be prepared for weekend and night shifts. Training supports progression and a recognised qualification.