Trainee Service Technician

YDU JC Air Cond & Ref Inc.- Dubai; Newcastle upon Tyne; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Company van

25 days’ holiday + bank holidays

Pension with 7% match

Life assurance

Employee assistance programme

Cycle to Work scheme

Product training

Job summary

FM Systems, part of Johnson Controls, is seeking a Trainee Field Service Technician to support sensor technology installations across the UK. The role is field-based, with travel nationwide and regular overnight stays. You will assist with installation, testing, and documentation on customer sites, requiring flexibility for early and late shifts.

The package includes extensive training, a company van, pension, life assurance, and a range of benefits with career development opportunities.

Qualifications

• Full UK driving licence.
• Willingness to travel extensively and work away from home.
• Flexibility to work early and late shift patterns.
• Good IT skills, including Excel.
• Strong organisation and time management skills.
• Confident communicator with customers and colleagues.
• Physical ability to carry out installations, including working at height using ladders.

Responsibilities

• Assist with the installation and testing of sensor technology.
• Prepare and install hardware on customer sites.
• Review floor plans to determine equipment requirements.
• Maintain accurate Excel-based installation records.
• Complete on-site system testing.
• Document all work in line with company standards.

Skills

Full UK driving licence

Willingness to travel extensively

Shift flexibility (early/late)

Excel proficiency

Strong organisation & time management

Confident communicator

Physical ability to install equipment

Tools

Excel

Job description

Who we are FM Systems, part of Johnson Controls (JCI), delivers workplace management technology that helps facilities and real estate teams create efficient, employee‑focused environments. Our solutions support space optimisation, asset management, real estate planning, scheduling and sustainability, enabling customers to improve performance and efficiency.

What you will do

We are recruiting a Trainee Field Service Technician to support the installation of our sensor technology. This is a field‑based role, primarily covering Birmingham and the South of the UK. During your training period, you will be required to travel UK‑wide, including regular overnight stays away from home. You will work mainly on customer sites and must be flexible, as working hours include shift patterns with early morning and late finishes, depending on project requirements. This role is ideal for someone who is practical, technically minded and keen to build a career in field services.

What we offer

• Competitive salary and overtime rates
• Company van
• 25 days’ paid holiday plus bank holidays and sick pay
• Comprehensive benefits package including 7% matched pension, life assurance, employee assistance programme, employee discounts, Cycle to Work scheme and discounts on Johnson Controls products
• Extensive product training and on‑the‑job learning
• Supportive, collaborative working culture
• Clear career development opportunities
• Strong commitment to safety through our Zero Harm policy

How you will do it

• Assist with the installation and testing of sensor technology
• Prepare and install hardware on customer sites
• Review floor plans to determine equipment requirements
• Maintain accurate Excel‑based installation records
• Complete on‑site system testing
• Document all work in line with company standards

What we are looking for

• Full UK driving licence
• Willingness to travel extensively and work away from home
• Flexibility to work early and late shift patterns
• Good IT skills, including use of Excel
• Strong organisation and time management skills
• Confident communicator with customers and colleagues
• Physical ability to carry out installations, including working at height using ladders, bending and working under desks

About Us

Johnson Controls, a global leader in thermal management, mission‑critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry‑leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

#LI‑JB3 #LI‑Hybrid

Johnson Controls: Enhancing the Intelligence of Buildings Your buildings have a purpose. They are places for people to live or work. Facilities for learning or healing. Venues for entertainment and shopping. Sites for the specialized storage of tangible goods or mission‑critical data. Your buildings have a huge variety of functions; they are central to your mission. This is where Johnson Controls comes in, helping drive the outcomes that matter most. Through a full range of systems and digital solutions, we make your buildings smarter. A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable. Most important, smarter buildings let you focus more intensely on your unique mission. Better for your people. Better for your bottom line. Better for the planet. At Johnson Controls, we’ve been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world’s largest portfolio of building products, technologies, software, and services; we put that portfolio to work to transform the environments where people live, work, learn and play.