Trainee Sales Negotiator - Customer Service

Simplify Group; Cambridge; On-site; GBP 26,000 - 31,000; Full time

Benefits offered by this job

25 days holiday

Pension

Life Assurance

Job summary

Simplify Group in St. Ives, Cambridgeshire is seeking a Trainee Sales Negotiator - Customer Service. This entry-level position offers a basic salary of £26,393.75 plus a bonus potential, with an OTE around £31,150.

Close to local amenities, this role starts your career in property services with full training. You will handle inquiries, support property transactions, and build trusted relationships with clients.

Qualifications

• Entry-level role; no experience required; full training provided.

Responsibilities

• Provide high-standard customer service across channels (phone, in person, email).
• Support customers through property transactions and build trusting relationships with clients and stakeholders.
• Be approachable, professional and communicate clearly to ensure a positive customer experience.

Skills

Customer service

Emotional intelligence

Communication

Active listening

Problem solving

Adaptability

Professionalism

Tools

Microsoft Office

Job description

TRAINEE SALES NEGOTIATOR - CUSTOMER SERVICE

Basic Salary: £26,393.75 + Bonus (£31,150.00 OTE)

St. Ives, Cambridgeshire

This is an entry-level position, no experience needed and we provide all the training!

So you've got customer service skills that rival the best and you have emotional intelligence which makes you exceptional at building relationships.

Do it with Move With Us at Simplify!

Known internally as a Sales Negotiator, if you decide this Trainee Sales Negotiator - Customer Service position is the role for you then you'll be joining the UK's largest group of property services, a business that is constantly looking to expand, and one that will give you the challenge and security needed in todays job market.

BENEFITS

Competitive Salary of £26,393.75 + uncapped bonus (circa £31,150.00 OTE), a modern office in beautiful surroundings, 25 Days Holiday (Plus 8 Days Public Holiday), Option To Buy Or Sell an additional 5 days' Holiday, Pension, Life Assurance, Enhanced Maternity, Paternity & Adoption Pay, Free Conveyancing Legals, GP-24 hour service, Retail Discounts Plus Many More!

WHAT YOU'LL BE DOING

This role is all about customer service. It's about being able to understand your customers and stakeholders, having the emotional intelligence to put yourself in their shoes and give them unrivalled support through property transactions.

You’ll need to be professional, adaptable, and comfortable communicating both in written and verbal format with various stakeholders, but most of all, you need to be approachable and someone people feel comfortable with, someone they can trust.

Get this right and you’ll be in an incredibly fulfilling role, both financially and personally.

REQUIREMENTS

And now for the nitty gritty:

It goes without saying that the biggest element of this role is customer service and communication, and whether it's on the phone, in person, or via email, you'll need to be able to communicate with the best of them! You’ll be a great listener and confident problem solver too.

We would like to see evidence of you having previously worked in a busy office environment successfully, ideally in a customer service or sales position.

Finally, you’ll be computer literate with a good working knowledge of Microsoft software and be able and willing to work out of our St. Ives office in Cambridgeshire.

Please note that this role exists within two different departments at Move With Us - Developer and Probate - with the respective team managers responsible for the allocation of the successful candidate, however should a candidate express a preference for a particular team this will be taken into consideration if both wish to make an offer.

OUR PEOPLE

Simplify believes diversity brings benefits for our clients, our business and our people. This is why we are committed to being an inclusive employer and encourage applications from all suitable applicants irrespective of background, circumstances, age, disability, gender identity, ethnicity, religion or belief and sexual orientation.

ABOUT US

Simplify is the UK’s leading conveyancing and property services business, comprising nine businesses which include some of the largest conveyancing law firms in the UK, two leading independent property services businesses as well as being the market-leading direct to consumer online conveyancer.