Trainee Sales Development Representative

Optimise Talent Limited; Birmingham; On-site; GBP 25,000 - 28,000; Full time

Job summary

Optimise Talent Limited in Birmingham is recruiting an entry-level Trainee Sales Development Representative. Based in the city centre, this office-based role runs Monday to Friday with structured training and a clear path toward Account Management.

You’ll handle enquiries, engage warm and cold prospects from an established database, and build a high-velocity pipeline aimed at meeting activity, conversion and revenue targets.

Qualifications

• Excellent verbal communication with new contacts.
• Willingness to learn and progress to account management.
• Resilient in challenging conversations.
• Organised with good time management.
• Target-driven with ability to meet activity and revenue targets.

Responsibilities

• Respond to new business enquiries and contact warm and cold prospects.
• Speak with business owners and decision-makers.
• Identify customer needs and opportunities.
• Make outbound calls to warm leads and previous prospects.
• Explain services clearly and confidently.
• Follow up enquiries and manage active pipeline.
• Maintain accurate CRM records.
• Work toward activity, conversion and revenue targets.

Skills

Confident communication

Ambition & motivation

Resilience

Feedback openness

Organisation & competitiveness

Education

Graduate or college leaver

Tools

CRM software

Job description

Trainee Sales Development Representative

Birmingham City Centre | Office-based | Monday to Friday

£25,000–£27,500 basic | First-year package of circa £35k

You don’t need previous sales experience for this role.

We’re recruiting entry-level Sales Development Representatives for a rapidly growing B2B organisation in Birmingham.

This could suit a graduate or college leaver, but we’re equally interested in people from hospitality, retail or call-centre environments who want to build a career in sales. Fast track progression into an Account Manager role with uncapped earning potential.

The role

You’ll respond to new business enquiries and contact warm and cold prospects from an established database. Your responsibilities will include:

• Speaking with business owners and decision-makers


• Understanding customer needs and identifying opportunities


• Making outbound calls to warm leads and previous prospects


• Explaining the company’s services clearly and confidently


• Following up enquiries and managing an active pipeline


• Maintaining accurate records within the CRM


• Working towards activity, conversion and revenue targets

What we’re looking for

Your current job title is less important than your attitude and potential. You’ll need to be:

• Confident speaking with new people


• Ambitious and motivated by progression and earnings


• Resilient when conversations don’t go your way


• Open to feedback and keen to improve


• Organised, competitive and comfortable working towards targets

Package and progression

Alongside a £25,000–£27,500 basic salary, you’ll earn circa £7k Commission in year 1

You’ll receive structured training, ongoing coaching and a clear progression route into Account Management—potentially within 12 months.