Trainee Sales Advisor

Bloor Homes; Southampton; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Scottish Widows Pension Scheme

25 days holiday entitlement (plus bank

Discounts on Triumph motorcycles

Competitive home discount

Job summary

Bloor Homes is seeking a Trainee Sales Advisor for the Southern region, based in Hampshire SO50 9FJ. The role involves guiding homebuyers, taking reservations, and explaining financial/legal aspects of buying a new home. We offer extensive training and support to develop essential sales skills.

The position emphasizes customer service experience, a proactive mindset, and the ability to meet targets while working with solicitors, agents, banks, and valuers. A full driving licence is required.

Qualifications

• Experience in a sales/customer service role.
• Full Driving Licence required.
• Excellent communication and customer service skills.
• Ability to learn product knowledge and processes.

Responsibilities

• Maintain up-to-date knowledge of the product, market, and our selling points.
• Adhere to health and safety policies and PPE requirements.
• Contact prospects, record visitors, and progress them via CRM.
• Take reservations and initiate paperwork, explain sales process.
• Meet or exceed targets through proactive contract progression.
• Maintain relationships with solicitors, agents, banks, valuers.
• Liaise with Financial Advisor to stay informed on mortgage products.
• Comply with company policies and undertake additional tasks.
• Ensure health and safety aspects of Covid-19.

Skills

Sales experience

People skills

Driving license

Target driven

Job description

Having a great product to sell will be music to your ears. At Bloor Homes, we build quality homes we are genuinely proud of. Our Trainee Sales Advisors are an integral part of the team – one that doesn’t just sell bricks and mortar, but that helps make our customers’ dream new homes become a reality.

We are recruiting for a Trainee Sales Advisor to join our Southern Region, based in Hampshire SO50 9FJ. In this role you will be you’ll be helping homebuyers every step of the way by taking reservations, initiating paperwork and ensuring purchasers understand the financial and legal aspects of buying a new home. With previous experience in customer service or sales, we’ll show you the ropes with high-quality training and support to gain that vital experience you need to succeed.

MAIN DUTIES

This varied advisor role includes a wide range of duties, including:

• Maintaining an up to date knowledge of the product and its construction, relevant local information, competitors, our unique selling points, the Consumer Protection from Unfair Trading Regulations 2008 and the Business Protection from Misleading Marketing Regulations 2008, and use such knowledge in a professional and structured manner.
• Ensuring Bloor Homes Health & Safety Policy and Personal Safety Policy is adhered to and all visitors are made aware of the requirements to wear PPE when entering the construction areas of the development.
• Initiating approaches to prospects, recording and following up all visitors, regularly updating and progressing all prospects via Weekly Visitors Analysis forms and CRM system.
• Taking reservations and initiating all paperwork with speed and accuracy to support such sales, ensuring all purchasers understand the sales process, including financial and legal aspects.
• Ensuring all timescales are adhered to by pro-active contract and completion progressing to meet or exceed set targets.
• Building up good working relationships and having a continuous liaison with solicitors, estate agents, banks and building society managers and valuers.
• Regular contact with the recommended Financial Advisor to ensure knowledge of the mortgage market and available products is up to date.
• Complying with and uphold company policies and procedures.
• Undertaking any additional tasks as may reasonably be required from time to time.
• Ensuring all health and Safety aspects of Covid-19.

ESSENTIAL SKILLS / ATTRIBUTES

• Experience in a sales/customer service role.
• Full Driving Licence.
• Outstanding people skills and confidence,
• Positivity and target driven with good self-motivation.

COMPANY BENEFITS

• Scottish Widows Pension Scheme
• 25 days holiday entitlement (plus bank holidays)
• Group Staff Discount at Triumph Motorcycles ltd.
• Competitive discount on our homes (dependent upon the property and location)