Trainee Sales Adisor

Radius; Crewe; Hybrid; GBP 22,000 - 28,000; Full time

Benefits offered by this job

25Days annual leave

Excellent training and coaching

Opportunities for ongoing development

Life assurance

Job summary

Radius, a global technology solutions provider, is seeking a motivated Trainee Sales Advisor to join the Crewe office. You will engage with warm customers, verify contract end dates and identify future opportunities, with a clear development path toward a Business Development Executive role.

You'll receive coaching and product training, work Monday–Friday 8:30am–5:00pm, and grow within a supportive team environment as you manage the full sales process.

Qualifications

• Confident and friendly communicator who enjoys building relationships.
• Positive attitude with a willingness to learn and develop new skills.
• Organised with good attention to detail.
• Experience in customer service, retail, hospitality, call centre or sales is beneficial but not essential.
• Team player who works well in a supportive and collaborative environment.
• Professional, approachable and customer-focused mindset.

Responsibilities

• Contact warm customer data to verify contract end dates and business information.
• Build positive relationships with customers through professional conversations.
• Develop knowledge of our full suite of telecoms products and solutions.
• Explain features and benefits of products in a simple, customer-focused way.
• Work with partners across major mobile and telecom networks.
• Provide excellent after-sales service to ensure customer satisfaction.
• Maintain accurate customer records in internal systems.

Skills

Confident communicator

Positive attitude

Organised

Customer service experience

Team player

Customer-focused mindset

Job description

We’re an ambitious, forward-thinking global business that builds transformative solutions for our customers to deliver best-in-class sustainable mobility, connectivity and technology solutions. We support our customers with a range of products and services to meet their needs.

Since 1990 our ambition has never wavered. From humble beginnings, our vision and drive has seen us venture into new markets with confidence and stay ahead of market trends. Our mission is to help businesses of all sizes adapt to the future and take advantage of the opportunities that change brings.

This is where you come in. We are on a journey of growth. We pride ourselves on being at the forefront of technology innovation and we invite you along on this journey.

We are looking for a motivated and enthusiastic Trainee Sales Advisor to join our growing sales team. This is an excellent opportunity for someone looking to begin or develop a career in sales within the telecoms industry.

The role will focus on speaking with warm customers and existing contacts, verifying contract end dates, building relationships, and identifying future opportunities. You will receive ongoing coaching, support, and product training with a clear development pathway into a fully‑fledged Business Development Executive role, where you will manage the full sales process independently.

This role would suit someone who enjoys speaking with people, is organised, curious, and eager to learn in a supportive team environment.

We would love to welcome you to our Creweoffice, working hours of Monday‑Friday 8:30am – 5:00pm.

Job Description

• Contact warm customer data to verify contract end dates and business information.
• Build positive relationships with customers through professional and engaging conversations.
• Develop knowledge of our full suite of telecoms products and solutions.
• Clearly explain the features and benefits of our products in a simple and customer-focused way.
• Work closely with key partners across the major mobile and telecom networks.
• Provide excellent after-sales service to ensure customers are fully satisfied.
• Maintain accurate customer records and notes within internal systems.

What we're looking for from you:

• A confident and friendly communicator who enjoys building relationships.
• Positive attitude with a willingness to learn and develop new skills.
• Comfortable speaking with customers over the phone and asking questions.
• Organised with good attention to detail.
• Previous customer service, retail, hospitality, call centre, or sales experience would be beneficial, but is not essential.
• A team player who enjoys working in a supportive and collaborative environment.
• Professional, approachable, and customer-focused mindset.

Additional Information

What can you expect of us?

Your impact on Radius will be rewarded with a competitive rewards package plus the opportunity to develop and progress your career in many directions.

Not only will you have the chance to further your career development within Radius, but you’ll also have access to our competitive reward and benefits package.

• 25Days annual leave
• Excellent training and coaching
• Opportunities for ongoing development and progression
• Life assurance

#LI-SC1

Diversity, Equality & Inclusion at Radius

Our global DEI networks champion LGBTQ+ inclusion, cultural diversity, women's empowerment and mental health, neurodiversity and disability support.

We also offer:

• Global Female Health Policy & Female Health Champions
• Pregnancy Loss and Fertility Treatment Policies
• Endometriosis Friendly Employer (UK)
• Mental Health First Aiders
• Disability Confident Committed Employer (Level 1)
• Race at Work Charter signatory
• Proud sponsor of Crewe Pride (5years running) and Cheshire Pride Awards Corporate Supporter 2025
• Community network driving charity and volunteering initiatives, with 8 consecutive years of participation in the UK Challenge.
• Give as you earn scheme (payroll giving) and match funding

Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background.

We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you.

We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.