Trainee Property Manager

Dexters Estate Agent Group; London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading company in the property management sector is seeking enthusiastic individuals to join their team as property managers. This role involves supporting the Lettings business, ensuring properties are well-managed, and providing exceptional service to landlords and tenants. The position offers comprehensive training, career progression, and various employee benefits, making it an excellent opportunity for those looking to grow in the property management field.

Benefits

Fast track career options

Pension contribution scheme

Comprehensive training programme

Team and social events

Birthday day off

Generous holiday allowance

Paid day off to volunteer

Wellbeing support

Beauty and fitness discounts

Season ticket loan

Qualifications

• Strong focus on customer service and relationship management.
• Knowledge of relevant legislation.

Responsibilities

• Ensure properties are legal, safe, and ready for occupation.
• Deliver five-star service to landlords and tenants.
• Resolve issues quickly and efficiently.

Skills

Customer Service

Relationship Building

Problem Solving

Job description

We are looking for fantastic customer service focused people to train into property managers to join us and act as ambassadors for the company.

Supporting our Lettings business as part of the Tenancy and Property Management Teams, providing consistently excellent service to drive the growth and retention of Landlords and our Lettings portfolio.

Location:

London - Hammersmith, Balham, Twickenham, Shoreditch

Hours:

Monday-Friday 8.30am-5.30pm

What you’ll be doing Day to Day

1. Work closely with your Property Management team ensuring all properties are legal, safe, and ready for occupation.
2. Deliver a five-star service to our landlords and tenants through the lifecycle of a fully managed property.
3. Carry out Pre-Tenancy Inspections.
4. Undertake administrative tasks, keeping records and logs up to date.
5. Develop strong, long-term relationships with our Landlords and Tenants, ensuring we retain and develop all possible business opportunities.
6. Check works are completed and keep all parties updated.
7. Assist at the end of tenancies, including communication related to deposit returns.
8. Resolve issues quickly and efficiently.
9. Promote our refurbishments team to improve the quality of our portfolio.
10. Stay up to date with relevant legislation.
11. Attend regular morning meetings with relevant Lettings teams to ensure excellent communication.

Company Benefits

• Fast track career options.
• Pension contribution scheme.
• Comprehensive training programme from apprenticeship to industry qualifications.
• Team and social events.
• Birthday day off.
• Generous holiday allowance, 25 days+ (including extra days for long service).
• Paid day off to volunteer at a charity of your choice.
• Wellbeing support.
• Beauty and fitness discounts.
• Enhanced Maternity and Paternity leave.
• Season ticket loan.
• Cycle to work scheme including Forest bikes.