Trainee Poker Dealer

Genting Casinos UK Limited; London Borough of Newham; Sur place; GBP 4 300 - 5 800; Plein temps

Avantages offerts par ce poste

Private GP helpline

Pension scheme

Life assurance

Employee assistance programme

Health Cash Plan

Dental insurance

Travel insurance

Health Screening

Annual Christmas present

Résumé du poste

Genting Casinos UK Limited in Stratford is recruiting Trainee Poker Dealers to join the next Training School. You will begin with in-house training to learn the foundation skills needed to succeed and you will be paid during training.

After training, you will join the Tip Tronc with tips paid. The role requires excellent customer service, accuracy, and teamwork, with shifts including nights and weekends; applicants must be 18+ and have right to work in the UK.

Qualifications

• Excellent customer service skills.
• Acknowledgement and understanding of customers’ needs.
• Ensuring that game commentary is clear and company procedures are adhered to.
• Calculate pay-outs to winners and ensure full control of your game.

Responsabilités

• Provide excellent customer service and handle customer needs.
• Ensure understanding of customers’ needs and expectations.
• Maintain clear game commentary and adhere to company procedures.
• Accurately calculate payouts and maintain control of the game.

Connaissances

Excellent customer service

Understanding customers’ needs

Clear game commentary procedures

Calculate payouts and control game

Description du poste

JOB DESCRIPTION

We are currently recruiting Trainee Poker Dealers to join the next Training School at Genting Casino Stratford.

You will start your career by completing our in house training which will teach you all the foundation skills needed to be successful in this fantastic role and get paid!

This role will require excellent customer service skills, acknowledgement and understanding of customers’ needs and being an effective team player. No previous experience is required!

Once training has been completed you will be enrolled into the Tip Tronc and Tips will be paid. This is estimated to be £5000 per annum.

Key Competencies

• Excellent customer service skills


• Acknowledgement and understanding of customers’ needs


• Ensuring that game commentary is clear and company procedures are adhered to


• Calculate pay-outs to winners and ensure full control of your game

Requirements

• Must be flexible with shifts; able to work night shifts and weekends


• Full-time and part-time applications welcome, however must be able to work full-time during the 4 weeks training school


• Basic level maths required


• Positive attitude, high standards of presentation, and good customer service skills


• Please note, applicants must be over the age of 18 and have the right to work in the UK

WHAT WE OFFER

As well as an excellent salary, we are dedicated to providing our colleagues with a vast range of benefits including:

Company funded benefits

• Private GP helpline.


• Discount portal for popular retailers, restaurants, leisure and more.


• Pension scheme.


• Life assurance.


• Employee assistance programme \" A confidential helpline providing 24/7 advice and counselling whatever the issue.


• 20% discounted gym membership.


• Mental health support.


• Family-friendly and wellbeing policies.

Flexible benefits* \" designed for employees to choose the best package for their personal needs.

• Health Cash Plan (level 1 is company funded).


• Critical illness cover.


• Dental insurance.


• Travel insurance.


• Health Screening.

Rewards, recognition, development, and events

• Career development opportunities.


• Genting Academy \" online learning portal.


• Long service awards.


• Staff social fund.


• Annual company Christmas present.


• A range of social engagement activities such as a company-wide pub quiz, Croupier of the Year Awards, and a 5-a-side football tournament.

*Subject to eligibility.

OUR BUSINESS

Genting Casinos is one of the UK’s most popular leisure businesses and is proud to deliver outstanding service to our customers in our casinos nationwide. As part of the Genting Group, which employs 62,000 people worldwide, we are passionate about our values and providing our colleagues and customers with a fantastic experience.

As an inclusive and diverse employer, we celebrate individuality and value the contribution that each person brings to our workplace. We continue to gain an understanding of the needs and requirements of our customers, colleagues and prospects and actively embrace and accommodate these. If you require any support in relation to your interview, such as guidance, advice or any adjustments, please contact us.