Hospitality Team Leader £30'000 + Tips

Genting Casinos; Royal Borough of Greenwich; On-site; GBP 26,000 - 35,000; Full time

Benefits offered by this job

Private GP helpline

Discount portal for retailers

Life assurance

20% gym discount

Mental health support

Health Cash Plan

Job summary

Genting Casinos Stratford is seeking a Hospitality Team Leader to help run our busy bar and restaurant. You will work closely with management to motivate colleagues and ensure smooth operations across service periods.

You will need supervisory experience in a busy bar, a customer-focused attitude, and the ability to adapt to shifting schedules, including nights and weekends; strong emphasis on compliance with food hygiene, licensing, and company standards.

Qualifications

• Previous supervisory experience in a busy bar or restaurant is essential.
• Able to work nights and weekends as required.
• Demonstrates a customer-focused attitude and strong team leadership.

Responsibilities

• Ensure compliance with food hygiene procedures and licensing laws at all times.
• Manage and develop the team, fostering a customer-centric environment.
• Promote sales opportunities and maximise revenue for the department.
• Maintain bar and restaurant stock levels as required.
• Provide high-quality service and remain calm under pressure in a busy setting.
• Adapt to shift changes and varying priorities while supporting colleagues.

Skills

Team leadership

Supervisory experience

Customer focus

Shift flexibility

Sales awareness

Stock management

Pressure resilience

Job description

Hospitality Team Leader £30'000 + Tips - Genting Casino Stratford

Have you got experience working in a busy bar or restaurant? Are you a great team player?

We have a vacancy for a hospitality team leader to join Genting. You will work closely with the management team to ensure the smooth running of our bar/restaurant, supporting and motivating colleagues.

Key skills and responsibilities include:

• Ensure compliance with company standards, food health and hygiene procedures and legislation and licencing laws at all times.
• Manage and develop the team members effectively, always encouraging a customer-focused attitude.
• Adopt a positive and flexible attitude to changing priorities and procedures, including shift changes.
• Positively promote sales awareness within the department and maximise sales opportunities.
• Maintain all bar and restaurant stock levels as required.
• Self-motivated, driven and passionate about delivering a high-quality service for our customers.
• Able to work under pressure in a busy environment.
• Previous supervisory experience in a busy bar is essential.
• Being flexible and able to work a variety of shifts including night shifts and weekends.

In return for your commitment, we offer an excellent salary, development opportunities and a wide range of employee benefits - read more details below.

WHAT WE OFFER

As well as an excellent salary, we are dedicated to providing our colleagues with a vast range of benefits including:

Company funded benefits

• Private GP helpline.
• Discount portal for popular retailers, restaurants, leisure and more.
• Life assurance.
• Employee assistance programme " A confidential helpline providing 24/7 advice and counselling whatever the issue.
• 20% discounted gym membership.
• Mental health support.
• Family-friendly and wellbeing policies.

Flexible benefits* " designed for employees to choose the best package for their personal needs.

• Health Cash Plan (level 1 is company funded).
• Critical illness cover.
• Travel insurance.
• Health Screening.

Rewards, recognition, development, and events

• Genting Academy " online learning portal.
• Long service awards.
• Staff social fund.
• Annual company Christmas present.
• A range of social engagement activities such as a company-wide pub quiz, Croupier of the Year Awards, and a 5-a-side football tournament.

*Subject to eligibility.

OUR BUSINESS

Genting Casinos is one of the UK’s most popular leisure businesses and is proud to deliver outstanding service to our customers in our casinos nationwide. As part of the Genting Group, which employs 62,000 people worldwide, we are passionate about our values and providing our colleagues and customers with a fantastic experience.

As an inclusive and diverse employer, we celebrate individuality and value the contribution that each person brings to our workplace. We continue to gain an understanding of the needs and requirements of our customers, colleagues and prospects and actively embrace and accommodate these. If you require any support in relation to your interview, such as guidance, advice or any adjustments, please contact us.