Experienced Poker Dealer £27.5K + Tips

Genting Casinos UK Limited; England; Sur place; GBP 22 000 - 32 000; Plein temps

Avantages offerts par ce poste

Private GP helpline

Pension scheme

Life assurance

Employee assistance programme

20% gym discount

Mental health support

Family-friendly policies

Genting Academy

Long service awards

Annual Christmas present

Résumé du poste

Genting Casinos UK Limited is seeking an experienced poker dealer to join our casino team. You will expertly deal all poker games, maintain security standards, and ensure rules are clearly explained to players while delivering outstanding customer service.

The role requires a Personal Functional License (PFL) and a collaborative, customer-focused approach. Join us for a varied, team-oriented environment with excellent benefits and career development opportunities.

Qualifications

• Experience dealing poker games in a casino.
• Excellent customer service and clear game commentary.
• Ability to explain rules and assist players.

Responsabilités

• Deal poker games within the casino and maintain high security standards.
• Ensure clear game commentary and adherence to procedures.
• Explain rules to customers and assist with club facilities.
• Deliver exceptional customer service and understand customer needs.
• Work effectively as part of an efficient team.

Connaissances

Poker dealing

Customer service

Communication

Team player

PFL required

Description du poste

Are you an experienced poker dealer looking for a new opportunity? Have you got exceptional customer service skills?

We have a vacancy for an experienced poker dealer to join our fantastic team. You will be competent in dealing all games of equal chance within the card room, ensuring full compliance with company procedures and all relevant legislation whilst providing excellent customer service.

Key skills and responsibilities include:

• Dealing poker games within the casino, ensuring security is to the highest standard possible.
• Ensure that game commentary is clear and company procedures are adhered to.
• Explaining the rules of games to customers, as well as other club facilities.
• Excellent customer service skills.
• Acknowledgement and understanding of customers’ needs.
• An efficient team player.
• Personal Functional License (PFL) required.

WHAT WE OFFER

As well as an excellent salary, we are dedicated to providing our colleagues with a vast range of benefits including:

Company funded benefits

• Private GP helpline.
• Discount portal for popular retailers, restaurants, leisure and more.
• Pension scheme.
• Life assurance.
• Employee assistance programme " A confidential helpline providing 24/7 advice and counselling whatever the issue.
• 20% discounted gym membership.
• Mental health support.
• Family-friendly and wellbeing policies.

Flexible benefits* " designed for employees to choose the best package for their personal needs.

• Health Cash Plan (level 1 is company funded).
• Critical illness cover.
• Dental insurance.
• Travel insurance.
• Health Screening.

Rewards, recognition, development, and events

• Career development opportunities.
• Genting Academy " online learning portal.
• Long service awards.
• Staff social fund.
• Annual company Christmas present.
• A range of social engagement activities such as a company-wide pub quiz, Croupier of the Year Awards, and a 5-a-side football tournament.

*Subject to eligibility.

OUR BUSINESS

Genting Casinos is one of the UK’s most popular leisure businesses and is proud to deliver outstanding service to our customers in our casinos nationwide. As part of the Genting Group, which employs 62,000 people worldwide, we are passionate about our values and providing our colleagues and customers with a fantastic experience.

As an inclusive and diverse employer, we celebrate individuality and value the contribution that each person brings to our workplace. We continue to gain an understanding of the needs and requirements of our customers, colleagues and prospects and actively embrace and accommodate these. If you require any support in relation to your interview, such as guidance, advice or any adjustments, please contact us.