Trainee Optical Assistant

Specsavers; York and North Yorkshire; Hybrid; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Salary up to £12.91

Pension scheme

Specsavers Perks

WeCare

Headspace

Eyecare discounts

Birthday day off

Enhanced family leave

Job summary

Specsavers in York and Vangarde is seeking a Trainee Optical Assistant. No prior experience required; you will help create an outstanding store environment for customers and our team, ensuring every patient receives the best care.

Join a friendly team with full training and development opportunities. The role is 40 hours per week, includes weekend work, and comes with a pension, Specsavers Perks, WeCare support, and access to Headspace.

Qualifications

• Passion for providing excellent customer service.
• Great teamwork.
• Confidence in using IT systems.
• Excellent communication and listening skills.

Responsibilities

• Create an outstanding store environment for customers and team.
• Ensure every patient receives the best care in our stores.
• Support training and development opportunities.

Skills

Customer service

Teamwork

Initiative

IT systems

Communication

Feedback & development

Tools

IT systems

Job description

So, you’re a proactive people person, passionate about retail and offering the best customer service? Sounds like you’d be a great fit here. So, if you’ve ever considered a career in optics, this Trainee Optical Assistant role could be perfect for you.

As a Trainee Optical Assistant, you don’t need to have previous experience, you just need to be prepared to create an outstanding store environment for both our customers and our team, making sure every patient receives the best care in our stores.

Our store

You will be working across both our York and Vangarde stores.

Our team

We have a wonderful team of dedicated people in our store ready and waiting for you to meet.

What’s on offer?

As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:

• Salary up to £12.91 depending on experience
• 40 hours per week - will include weekend working (usually 1 day of the weekend)
• We will auto-enroll you into the pension scheme with an employer contribution when you contribute too
• Specsavers Perks - a portal to a world of great everyday discounts and savings
• WeCare - our employee support service to help you and your immediate family when you need it most
• Complimentary subscription tothe Headspace app
• Eyecareand hearcare discounts for you and your family
• Enjoy an additional paid day off on your birthday to celebrate you!
• Enhanced family leave and company sick pay

What we’re looking for?

If this is still sounding like a bit of you, we do need you to have a few skills to get started as a Trainee Optical Assistant.These include:

• Passion for providing excellent customer service and making customers’ lives easier
• Great teamwork
• A good initiative
• Confidence in using IT systems
• Excellent communication and listening skills
• Prepared to step out of your comfort zone and try something new
• Able to receive feedback and be open to development, knowing we’ll be there to support and guide you throughout your process (with your openness and our guidance, your opportunities will be endless).

Find out more

If you’ve got all these skills, we’d love for you to apply, but there’s also some desirable experience that could set you apart from the competition if you have it. This includes:

• Previous experience in a fast-paced customer service environment
• Experience in optics or Audiology business
• Basic knowledge/experience of optical and/or Audiology terminology.