Trainee Optical Assistant

Specsavers; Mold; On-site; GBP 11,000 - 18,000; Full time

Benefits offered by this job

Performance-based bonus

Full-time 37.5 hours

Employer pension scheme enrollment

Specsavers Perks discounts

WeCare employee support

Headspace subscription

Eyecare/hearing discounts

Birthday day off

Enhanced family leave & sick pay

Job summary

Specsavers Mold in Mold, Wales, is looking for a proactive Trainee Optical Assistant. You’ll welcome customers, help schedule eye tests, and support a team delivering high-quality eye and hearing care in a busy store on the High Street.

No prior experience needed—full training and a welcoming, supportive environment are provided. The role is full-time (37.5 hours) with weekend work, comprehensive benefits, and pension enrollment through the company, plus staff perks and wellbeing support to help

Responsibilities

• Welcoming customers into store
• Booking in eye tests
• Pre-screening patients
• Providing style advice
• Measuring frames
• Taking phone calls

Skills

Welcoming customers

Booking eye tests

Pre-screening patients

Giving style advice

Measuring frames

Phone handling

Job description

So, you’re a proactive people person, passionate about retail and offering the best customer service? Sounds like you’d be a great fit here. So, if you’ve ever considered a career in optics, this Trainee Optical Assistant role could be perfect for you.

As a Trainee Optical Assistant, you don’t need to have previous experience, you just need to be prepared to create an outstanding store environment for both our customers and our team, making sure every patient receives the best care in our stores.

Our store

The Specsavers store in Mold is a busy and customer-focused optical and audiology branch, committed to delivering high-quality eye and hearing care to the local community. Located prominently on the High Street in the heart of the town centre, the store benefits from excellent public transport links, with nearby bus stops offering regular services to surrounding areas, as well as convenient access to local parking facilities. With a strong emphasis on customer satisfaction, clinical excellence, and retail performance, the Mold store offers a fast-paced yet supportive workplace where colleagues are encouraged to develop their skills and contribute to the overall success of the business.

Our team

The team at the Specsavers Mold store is a friendly, knowledgeable, and dedicated group of professionals who work closely together to deliver an exceptional customer experience. From experienced optometrists and dispensing opticians to optical assistants and support staff, every member of the team plays a vital role in ensuring the smooth running of the store. They foster a collaborative and supportive environment, where colleagues are encouraged to share expertise, develop their skills, and provide outstanding care to every customer. With a strong focus on teamwork, communication, and continuous improvement, the team is committed to maintaining high clinical standards while creating a welcoming atmosphere for all who visit the store.

What’s on offer?

As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:

• £8.20ph - £12.91 per hour
• Performance-based bonus scheme
• Full Time - 37.5 hours, to include working a weekend day
• We will auto-enroll you into the pension scheme with an employer contribution when you contribute too
• Specsavers Perks - a portal to a world of great everyday discounts and savings
• WeCare - our employee support service to help you and your immediate family when you need it most
• Complimentary subscription tothe Headspace app
• Eyecareand hearcare discounts for you and your family
• Enjoy an additional paid day off on your birthday to celebrate you!
• Enhanced family leave and company sick pay

What we’re looking for?

Some of the responsibilities of this role include:

• Welcoming customers into store
• Booking in eye tests
• Pre-screening patients
• Providing style advice
• Measuring frames
• Taking phone call

Find out more

If you are comfortable with the responsibilities we’re looking for and are excited by this opportunity, we’re excited to hear from you.