Trainee Medical Device Service Technician

Medstrom Ltd; England; Remote; GBP 18,000 - 24,000; Full time

Job summary

Medstrom Ltd. is seeking a Trainee Service Technician to join the team and support hospital sites in the Leicestershire and Rutland area. The role involves delivery, installation, repair, and proactive maintenance of medical products, with full training provided. You will participate in on-call and overtime arrangements as part of the role.

Hours are 37.5 per week, Monday to Friday, 8:30am–5:00pm, with some flexibility. Weekend rota and on-call duties are required after training.

Qualifications

• Mechanical or electrical background desirable but not essential, as full training will be provided.
• Full UK driving licence required, training/support for van manoeuvring provided.
• Knowledge of Medstrom and/or other medical device products desirable, but not essential.
• Proactive, customer-focused attitude and ability to work on own initiative.
• Excellent customer service skills and clear communication.
• Basic PC skills, including email and MS Office; DBS-checked (or willing to complete).

Responsibilities

• Deliver products to customer sites and around the Leicestershire/Rutland area; ensure products are ready for use.
• Collect products after use and return to service location for decontamination.
• Disinfect, function test, repair and conduct electrical-safety tests on products.
• Complete records of testing, delivery and collection.
• Maintain stock and spare parts inventory; complete product modifications when required.
• Provide product demonstrations and basic training to staff.
• Maintain a clean and safe work environment.

Skills

Mechanical background

Electrical background

Full UK driving licence

Customer service

Basic PC skills

DBS check willingness

Tools

MS Office

Job description

Medstrom Ltd. is seeking a Trainee Service Technician to join the team and support hospital sites in the Leicestershire and Rutland area. The role involves delivery, installation, repair, and proactive maintenance of medical products, with full training provided. You will participate in on-call and overtime arrangements as part of the role.

Hours are 37.5 per week, Monday to Friday, 8:30am–5:00pm, with some flexibility. Weekend rota and on-call duties are required after training.