Trainee Furniture Technician

CASTELAN LIMITED; United Kingdom; Remote; GBP 23,000 - 27,000; Full time

Benefits offered by this job

Structured training

Level 3 qualification

Pension scheme

23 days annual leave

Wellbeing programs

Job summary

Castelan is seeking a motivated Trainee Furniture Technician for a remote role covering Scotland. You will join a structured training programme to learn inspection, diagnosis and repair of furniture in customers' homes, while delivering excellent service.

Progression to a Level 3 qualification is provided through the Castelan Training Academy. As you train, you will work with experienced technicians, gaining practical repairs across upholstery, wood and metal components, with a clear path for

Qualifications

• Two years of reliable work experience with a positive work ethic.
• Full UK driving licence held for at least 12 months with minimal points.
• Good communication and interpersonal skills required.
• Basic IT skills, using mobile devices and tablets.
• Strong organisational and time management abilities.
• Ability to lift and move furniture safely.
• Willingness to travel within the designated region.
• Commitment to completing the training programme and Level 3 qualification.

Responsibilities

• Accompany experienced Technicians to inspect, assess and repair furniture at homes and premises.
• Identify faults, diagnose causes and determine repair solutions.
• Develop skills in upholstery, wood, leather, fabric and mechanisms.
• Deliver professional, customer-focused service and keep customers informed.
• Record repair details and parts needs using company systems on mobile devices.
• Collaborate with internal teams for appointments and queries.
• Complete Castelan Training Academy modules and coursework.
• Work toward Level 3 Furniture Technician qualification.

Skills

Two years experience

Driving licence

Good communication

IT skills

Time management

Customer-focused

Willing to travel

Problem solving

Education

Furniture-related training

Tools

Hand tools

Power tools

Job description

Location: Remote / Scotland, UK
job type: Permanent / Full-time
Sector and subsector: Operations | Technical Services
Annual Salary range:from £ 23,000.00 to £ 27,000.00

What You'll Get

• Starting salary of £23,000 to £27,200 depending on critieria.
• Structured training programme through the Castelan Training Academy.
• Opportunity to achieve a Level 3 Furniture Technician Qualification awarded by Highfield Qualifications.
• Salary progression linked to training achievements and competency development
• Training bonus upon completion of training course modules.
• Monday to Friday working pattern, with 1 in 3 Saturdays.
• 23 days' annual leave plus bank holidays, increasing with service up to a maximum of 28 days.
• Company pension scheme.
• Discounts with leading retailers, cinemas and national brands.
• Employee recognition schemes and celebratory events.
• Staff socials and charity fundraising activities, including the annual Three Peaks Challenge.
• Career development and progression opportunities.
• 24/7 GP access for you and members of your household.
• Wellbeing initiatives and Mental Health First Aiders.

Build a Skilled Career with Castelan

At Castelan, we're passionate about helping customers restore and protect the furniture they value most. As a Trainee Furniture Technician, you'll join a structured training and development programme designed to provide the knowledge, practical skills and experience needed to become a fully qualified Furniture Technician.

Working alongside experienced technicians, you'll learn how to inspect, diagnose, repair and restore a wide range of furniture products while delivering exceptional customer service in customers' homes. Through a combination of hands-on experience, coaching and formal learning, you'll develop specialist skills and work towards a recognised Level 3 qualification.

This is an excellent opportunity for someone who enjoys practical, hands-on work, takes pride in delivering quality service and is looking to establish a long-term career within a specialist trade.

Location

This is a field-based role covering your designated region. You'll travel to customers' homes and commercial premises, gradually building the confidence and capability to undertake repairs independently as your training progresses. As a representative of Castelan, you'll provide a professional, friendly and reassuring service at every customer visit.

What You'll Be Doing

• Accompany experienced Furniture Technicians to inspect, assess and repair a wide range of furniture products within customers' homes and commercial premises.
• Learn how to identify furniture faults, diagnose causes of damage and determine appropriate repair solutions.
• Develop practical repair skills across upholstery, wood, leather, fabric, recliner mechanisms and other furniture components.
• Deliver a professional, friendly and customer-focused service.
• Keep customers informed throughout the repair process and ensure a positive customer experience.
• Accurately record repair details, photographs, parts requirements and service outcomes using company systems and mobile technology.
• Liaise with internal support teams regarding appointments, parts ordering, technical queries and customer updates.
• Complete training modules, practical assessments and coursework through the Castelan Training Academy.
• Work towards achieving the Level 3 Furniture Technician Qualification awarded by Highfield Qualifications.
• Develop knowledge of furniture construction, materials, repair methods and industry standards.
• Maintain company vehicle, tools, equipment and stock to required standards.
• Carry out stock checks and assist with replenishment of repair materials and spare parts.
• Follow all Health & Safety policies, safe working practices and risk assessment procedures.
• Participate in coaching, performance reviews and development discussions to support your progression
• Support the wider technical services team and undertake other reasonable duties commensurate with the role.

What We're Looking For

• Minimum of two years' work experience demonstrating reliability, commitment and a positive work ethic.
• Full UK driving licence, held for at least 12 months, with no more than six penalty points.
• Good communication and interpersonal skills.
• Ability to work professionally with customers and colleagues.
• Basic IT skills, including the use of mobile devices and tablets.
• Good organisational and time management skills.
• Ability to lift, carry and manoeuvre furniture safely.
• A positive, flexible approach to work and willingness to travel within the designated region.
• Strong problem-solving skills and a willingness to learn.
• Commitment to completing the training programme and achieving the Level 3 qualification.
• Experience assembling or disassembling furniture, fixtures or household products.
• Experience using hand tools and basic power tools.
• Previous customer-facing experience.
• Experience working independently and managing your own schedule.
• Ability to interpret technical instructions or assembly guides.
• Vocational training or qualifications in furniture, upholstery, carpentry, joinery, manufacturing, engineering or a related trade.

Why Join Castelan?

At Castelan, we're committed to delivering exceptional customer experiences, and that starts with our people. You'll join a supportive, award-winning organisation that invests in development, recognises achievement and provides genuine opportunities for career progression. Whether you're looking to learn a new trade or build on existing practical skills, we'll support you every step of the way.

Unfortunately, we are unable to offer visa sponsorship for this role.