Trainee Foreign Exchange Sales Consultant- Oxford City Full-time

ChangeGroup UK; Oxford; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

In-depth training and development

Competitive pay

Free uniform

Exciting incentive scheme for hitting/

Job summary

ChangeGroup UK in Oxford is seeking a customer-focused retail professional to join our growing team in the city centre. The role involves handling currency exchanges, money transfers, and related services for international travellers, with an emphasis on accuracy and compliance.

You will build rapport with customers, promote our products, work toward targets, and benefit from in-depth training, competitive pay, and a supportive environment that values initiative and reliability.

Qualifications

• Retail or Customer Service Experience is essential.
• Excellent communication skills and ability to negotiate and build rapport with customers.
• Flair for sales and ability to promote products while working towards targets.
• Self-motivated with energetic attitude and adherence to procedures.
• Eligibility to work full time in the UK.

Responsibilities

• The buying and selling of foreign currencies.
• Money transfers (Western Union).
• Credit card advances, P-Sims, E-sims and related services.

Skills

Retail or Customer Service Experience

Sales-focused

Excellent communication skills

Job description

Exciting opportunities have arisen in our Oxford city branch to build a career with one of the most successful independent retail foreign exchange groups. We are dedicated to developing the skills of individuals and to help them to achieve their goals.

The role involves providing first class customer service to international travellers with the buying and selling of foreign currency. You will be responsible for:

• The buying and selling of foreign currencies
• Money transfers (Western Union)
• Credit card advances, P-Sims, E-sims and much more.

Additional Information:

• It is essential that you have previous Retail or Customer Service Experience
• You must have excellent communication skills and be able to negotiate and build a rapport with customers by helping them understand their foreign currency needs.
• The ideal candidate will have a flair for sales who can promote our products and services whilst working towards and achieving targets. The role will suit someone who is self-motivated, has an energetic attitude and can adhere to procedures.
• In return for your commitment, we’ll offer you in-depth training and development, competitive pay, free uniform, and an exciting incentive scheme for hitting sales targets.
• You must have the ability to work under pressure
• Hours - 37.5 hours per week working 5 out of 7 days between the hours of 8 am to 10 pm.
• You must be eligible to work full time in the UK

Job Types: Full-time, Permanent Salary: £25,249 a year