Trainee Foreign Exchange Sales Consultant- Central London Full-time

ChangeGroup UK; Greater London; Hybrid; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Free uniform

In-depth training

Incentive scheme

Job summary

ChangeGroup UK in Central London seeks a customer-focused retail professional to support international travellers with foreign currency exchange and related services. You will handle currency transactions and money transfers, ensuring accuracy and compliance while delivering a warm, helpful customer experience.

The ideal candidate has retail or customer service experience, strong communication, rapport-building and a sales mindset to meet targets.

Qualifications

• Retail or customer service experience required.
• Excellent communication and rapport-building skills.
• Sales-oriented with ability to meet targets.
• Able to work under pressure.

Responsibilities

• Buy and sell foreign currencies.
• Handle money transfers (Western Union).
• Process credit card advances and tax refunds.
• Provide first-class customer service to international travellers.

Skills

Retail experience

Customer service

Negotiation

Target-driven

Job description

Exciting opportunities have arisen in our Central London operation to build a career with one of the most successful independent retail foreign exchange groups. We are dedicated to developing the skills of individuals and to help them to achieve their goals.

The role involves providing first class customer service to international travellers with the buying and selling of foreign currency. You will be responsible for:

• The buying and selling of foreign currencies
• Money transfers (Western Union)
• Credit card advances, Tax Refunds and much more.

Additional Information:

• It is essential that you have previous Retail or Customer Service Experience
• You must have excellent communication skills and be able to negotiate and build a rapport with customers by helping them understand their foreign currency needs.
• The ideal candidate will have a flair for sales who can promote our products and services whilst working towards and achieving targets. The role will suit someone who is self-motivated, has an energetic attitude and can adhere to procedures.
• In return for your commitment, we’ll offer you in-depth training and development, competitive pay, free uniform, and an exciting incentive scheme for hitting sales targets.
• You must have the ability to work under pressure
• Hours - 37.5 hours per week working 5 out of 7 days between the hours of 7:45 am to 11 pm.
• You must be eligible to work full time in the UK

Job Types: Full-time, Permanent Salary: £25,249.00 a year

Why work for ChangeGroup: