Trainee Duty Manager

Parkwood Leisure Limited

West of England

Hybrid

GBP 25,000 - 30,000

Full time

10 days ago

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Job summary

Parkwood Leisure Limited seeks a Trainee Duty Manager for Hengrove Leisure Centre to oversee day-to-day operations, ensure safety and high standards, and contribute to developing engaging leisure programmes. The role offers a clear progression path within a fast-growing leisure management company.

The successful candidate will shadow the Centre Manager, support staff training, manage shift rosters, and help drive centre usage and profitability while maintaining excellent customer care and

Responsibilities

To ensure the provision of a clean, high quality facility and exciting and innovative Leisure Centre programmes.
To act as a member of the Leisure Centre Management Team on a shift rota system, during opening hours of the Centre.
To ensure all Health and Safety procedures and responsibilities are carried out at all times.
To deputise for the Centre Manager as requested.
To assist the Contract Manager/Centre Manager/Duty Managers in providing appropriate staff training and development.
To ensure that the objectives of the contract are achieved and the appropriate financial systems and procedures are implemented.
To be responsible for the provision of teaching and coaching courses for all areas of the operation, including recruitment and maintenance of a register of qualified coaches.
To identify and assess the feasibility of new activities which the Centre could provide.
To ensure all staff are kept informed of the Centre's activities and special events.
To achieve maximum levels of participation in all courses and activities. Monitoring cost effectiveness and highlighting and rectifying areas of low performance.
To produce performance records, statistics, targets and reports for programming and associated activities.
To assist in the marketing and publicity of all activities and events and develop distribution networks for promotional materials and merchandising of products.
To ensure sufficient staff are available for the safe, high quality functioning of the Centre.
To assist in the management of the Leisure Centre's quality assurance systems and procedures.
To coach and teach as required and generally assist with the running of events.
To act as a main key holder for the Centre and be responsible for opening and closing of the building and emergency call-outs.
To undertake any regulatory requirements.
To be responsible and accountable for cash handling as required.
To undertake any other duties as may be required by the Contract Manager to ensure that the business objectives of the contract are achieved.

Job description

Trainee Duty Manager | Hengrove Leisure Centre

Permanent , full time

Salary£27,331.92

JOB DESCRIPTION

The Trainee Duty Manager position is a key position in the Company. Carrying out continuous customer and staff relations services, the position provides the postholder with a genuinely rewarding experience and provides a springboard to a leisure management career in one of the most attractive and fast growing leisure management companies.

Primary objectives for the Trainee Duty Manager will be:

To ensure the highest possible standards of Health and Safety and customer care within the Centre.
To develop and promote an exciting, innovative leisure programme in order to increase the usage and profitability of the Centre.
To assume shift management responsibility for the centre to maximise the total performance of the centre and maintain the highest standards of customer care.
To work closely with a current Duty Manager, gaining valuable experience and knowledge.

The Trainee Duty Manager will focus day to day on the following tasks:

To ensure the provision of a clean, high quality facility and exciting and innovative Leisure Centre programmes.
To act as a member of the Leisure Centre Management Team on a shift rota system, during opening hours of the Centre.
To ensure all Health and Safety procedures and responsibilities are carried out at all times.
To deputise for the Centre Manager as requested.
To assist the Contract Manager/Centre Manager/Duty Managers in providing appropriate staff training and development.
To ensure that the objectives of the contract are achieved and the appropriate financial systems and procedures are implemented.
To be responsible for the provision of teaching and coaching courses for all areas of the operation, including recruitment and maintenance of a register of qualified coaches.
To identify and assess the feasibility of new activities which the Centre could provide.
To ensure all staff are kept informed of the Centre's activities and special events.
To achieve maximum levels of participation in all courses and activities. Monitoring cost effectiveness and highlighting and rectifying areas of low performance.
To produce performance records, statistics, targets and reports for programming and associated activities.
To assist in the marketing and publicity of all activities and events and develop distribution networks for promotional materials and merchandising of products.
To ensure sufficient staff are available for the safe, high quality functioning of the Centre.
To assist in the management of the Leisure Centre's quality assurance systems and procedures.
To coach and teach as required and generally assist with the running of events.
To act as a main key holder for the Centre and be responsible for opening and closing of the building and emergency call-outs.
To undertake any regulatory requirements.
To be responsible and accountable for cash handling as required.
To undertake any other duties as may be required by the Contract Manager to ensure that the business objectives of the contract are achieved.