Trainee Customer Service Advisor

Foxtons Estate Agents; Worcester; On-site; GBP 22,000 - 28,000; Full time

Job summary

Foxtons Estate Agents, la première agence de location au Royaume-Uni, recherche un Customer Service Advisor. Ce poste ne nécessite aucune expérience préalable, car une formation complète et un développement continu seront fournis. Vous travaillerez aux côtés des équipes de location pour garantir que chaque location commence positivement et que nos propriétaires gèrent efficacement leurs biens. Nous nous engageons à soutenir votre réussite avec les meilleures formations et technologies du secteur.

Benefits

Formation et développement continu

Temps de bénévolat payé

Qualifications

• Aucune expérience préalable requise.
• Mentalité spéciale et ambition de réussir.
• Formation complète et développement continu fournis.

Responsibilities

• Travailler avec les équipes de location pour assurer un bon départ de chaque location.
• Fournir des conseils d'expert sur la gestion des baux.
• Être une source de connaissance pour les clients clés et les bureaux locaux.

Job description

About The Role

As a Customer Service Advisor, you work alongside our lettings teams across the business to ensure that each tenancy starts on a positive footing and that our landlords are able to effectively manage their properties.

Our comprehensive training will empower you to deliver expert advice on many aspects of tenancy management. Your work, as a source of knowledge for our key clients and local offices, is why Foxtons is known as the agency that gets it done.

If you have the drive to succeed, we are committed to supporting you in making it happen.

About You

No previous experience is required, as full training and ongoing development will be provided. What it takes is a special mindset and a burning ambition to succeed at Foxtons. Bring that, and we promise to provide all you need to excel.

About The Company

As the UK’s number 1 lettings agency, our customers choose us because we get it done. We know it’s our people that make us successful. We have a proven formula for creating driven and ambitious professionals, including the best training at every stage, market-leading technology, and the opportunity to work alongside some of the industry’s most influential professionals.

Our commitment to Corporate Social Responsibility is important to us. We support LGBTQ+ safe spaces, stock our offices with charitable water supplies, and participate in local community events. Our 50+ offices across London play a key role in our communities. We also offer annual paid time off for employees to volunteer at a charity of their choice, such as our partner, Single Homeless Project, London’s largest homelessness charity, impacting over 10,000 Londoners across all 32 boroughs.