Train Presentation & KPI Supervisor

Hitachi Rail; Guide Post; On-site; GBP 30,000 - 41,000; Full time

Benefits offered by this job

25 days holiday

Pension scheme

Private medical insurance

Personal Accident insurance

Group Income protection

Group Life Insurance

Employee Assistance Programme

Flexible benefits plan

Job summary

Hitachi Rail is seeking a Train Presentation Supervisor to lead and enhance the presentation quality of Class 800 rolling stock on the Intercity Express Program for the GWR West Main Line. The role is based at the Bristol Stoke Gifford Train Maintenance Centre and is a permanent position on a rotating night shift.

The role combines administrative and strategic duties, KPI reporting, and supervising cleaning and site services.

Qualifications

• Experience in delivery of service quality and audits.
• Good written and verbal communications skills.
• Good knowledge of Microsoft Office Products, word, excel.
• An understanding of health and safety requirements of a working environment
• Manage resources to ensure compliance with HR policies and procedures including but not limited to recruitment, staff performance, training, development and appraisals.
• Experience of and commitment to the effective implementation of equal opportunities and CSR policies.
• Ability to communicate effectively both orally and in writing

Responsibilities

• Conduct and record daily KPI inspections.
• Support internal and external KPI assessments and audits.
• Produce daily and periodic KPI reports for Operations Management team.
• Maintain KPI records in SAP and wider business systems.
• Work closely with Production teams to deliver allocated sets at the required train presentation standard.
• Oversee the delivery of cleaning services and cleaners.
• Monitor train presentation teams and contractors to maintain standards.
• Manage cleaning materials stock rotation and storage safety.
• Develop and maintain procedures for cleaning, grounds, and waste services on site.
• Ensure on-site licenses/certificates are available for audit.

Skills

Service quality

Audits

Communication skills

MS Office

Health & safety

HR policy compliance

CSR policies

Verbal & written comms

Education

Previous management experience

Tools

SAP

IT systems

Job description

Hitachi Rail is seeking a Train Presentation Supervisor to lead and enhance the presentation quality of Class 800 rolling stock on the Intercity Express Program for the GWR West Main Line. The role is based at the Bristol Stoke Gifford Train Maintenance Centre and is a permanent position on a rotating night shift.

The role combines administrative and strategic duties, KPI reporting, and supervising cleaning and site services.