Train Door Technician

TN United Kingdom; Milton Keynes; On-site; GBP 35,000; Full time

Job summary

An established industry player is seeking a dedicated Field Service Engineer to join their team in Milton Keynes. In this role, you will provide on-site support for the maintenance and repair of train door systems, ensuring optimal performance and safety. Your hands-on experience and strong troubleshooting skills will be crucial as you work directly with customers, conduct training sessions, and prepare detailed documentation. With a competitive salary and opportunities for overtime, this position offers a dynamic work environment where your contributions will make a significant impact on the efficiency and reliability of train services across the country.

Benefits

28 holiday days, increasing with service

Paid train travel

Overtime rates for extra hours

Time & Half for weekends

Double time for night shifts

Qualifications

• Experience in troubleshooting and customer service is essential.
• Hands-on maintenance of mechanical systems is required.

Responsibilities

• Provide on-site support for repairs and upgrades of engineering systems.
• Prepare detailed work reports and ensure compliance with safety guidelines.

Skills

Troubleshooting

Customer Service

Mechanical Systems Maintenance

Technical Reporting

Communication Skills

Education

Mechanical Qualifications

Electrical Qualifications

Certification in Mechatronics

Job description

Social network you want to login/join with:

Job Title: Field Service Engineer - Train Door Technician

I am recruiting for a Field Service Engineer, working as a Train Door Technician for a client based in Milton Keynes.

The company supplies, services, repairs, and replaces train doors on train stock for a number of customers across the country.

Your new role

The role will involve but not limited to the following duties:

1. Provide on-site support for repairs, upgrades, and overhauls of engineering systems.
2. Conduct training sessions for customers to maximise system effectiveness.
3. Carry out work, troubleshooting, and integration of existing systems, as well as suggest remedial measures in case of malfunctions.
4. Troubleshoot malfunctions and suggest corrective actions.
5. Process repair and replacement orders independently.
6. Prepare detailed work reports and documentation.
7. Ensure compliance with safety guidelines and company policies.
8. Collaborate with the team to identify and resolve technical issues.
9. Maintain flexibility to travel and stay away from home when required.

Requirements

1. Proven background in troubleshooting and customer service. Familiarity with door wings, sliding steps, and drives is a plus.
2. Hands-on experience in maintenance and repair of technological mechanical systems.
3. Mechanical qualifications required; electrical qualifications preferred.
4. Certification or training in mechatronics or electrical engineering is advantageous.
5. Strong communication and documentation skills. Proficient in technical reporting and computer use.
6. Willingness to travel and stay away three to four nights per week.

What you'll get in return

Salary: £35,000 per annum + overtime
28 holiday days, increasing by one each year of service up to a maximum of 33.
Overtime rates apply over the contracted 38 hours per week.
Time & Half for weekends, double time for night shifts.
Paid train travel.