Traffic & Warehousing Administrator | Growth & Progression

Dx Freight; Tankersley; On-site; GBP 20,000 - 24,000; Full time

Benefits offered by this job

Competitive Pay

Holidays 20 days + bank holidays

Long Service Recognition

Enhanced Maternity & Paternity

Company Pension Scheme

Life Assurance

Employee Assistance programme (24/7 GP

DX Discounts Portal

Career progression opportunities

Job summary

Dx Freight in the United Kingdom is seeking a Traffic Clerk to provide administrative support for traffic and warehousing teams, ensuring accurate information flow and escalation of issues as they occur.

You will handle customer and driver enquiries, work to service level targets, and use Excel daily to manage data and fleet utilisation. Experience in traffic or logistics is preferred.

Qualifications

• Prefer experience in traffic, warehousing or logistics operations.
• Good local geographical knowledge is desirable.
• Strong Excel skills are required to manage data.
• Able to handle customer and driver enquiries professionally.
• Aim to meet service level targets and KPIs.
• IT literate with high competence in Excel.

Responsibilities

• Provide administrative support for traffic and warehousing operations.
• Escalate issues and ensure accurate flow of information across teams.
• Support on‑the‑road management through clear communication.
• Answer queries from external customers and provide up‑to‑date delivery information.
• Handle customer/driver enquiries in a polite and effective manner.
• Strive to achieve service level targets and maximise fleet utilisation.
• Escalate service complaints to protect company image.

Skills

Excel

Customer service

Communication

Warehousing knowledge

Job description

Dx Freight in the United Kingdom is seeking a Traffic Clerk to provide administrative support for traffic and warehousing teams, ensuring accurate information flow and escalation of issues as they occur.

You will handle customer and driver enquiries, work to service level targets, and use Excel daily to manage data and fleet utilisation. Experience in traffic or logistics is preferred.