Traffic & Warehousing Admin Specialist

Dx Freight; Bristol; On-site; GBP 21,000 - 29,000; Full time

Benefits offered by this job

Holidays 20 days + BH

Pension scheme

Life Assurance

Employee Assistance programme

DX Discounts Portal

Career progression

Long service recognition

Job summary

Dx Freight is seeking a Traffic Clerk to provide admin support for traffic and warehousing and to communicate delivery information to external customers. The role involves handling queries, guiding on-road management, and escalating issues to protect the company image.

The ideal candidate will have experience in traffic/logistics, strong Excel skills, and a customer-focused approach to ensure service levels and KPI targets are met across UK operations.

Qualifications

• Experience in traffic, warehousing, or logistics preferred.
• Strong IT skills with Excel proficiency.
• Excellent communication with customers and drivers.
• Knowledge of warehousing operations.

Responsibilities

• Provide administrative support for traffic and warehousing operations.
• Support on the road management through communication and guidance.
• Handle customer and driver enquiries politely and effectively.
• Ensure service levels and KPIs by maximizing fleet utilisation.
• Escalate issues and complaints to protect DX Freight's image.
• Maintain knowledge of warehousing operations.
• Follow company procedures and complete required admin tasks.
• Utilize IT systems and reporting tools including Excel.

Skills

Excel

Customer service

Communication

Tools

Excel

Job description

Dx Freight is seeking a Traffic Clerk to provide admin support for traffic and warehousing and to communicate delivery information to external customers. The role involves handling queries, guiding on-road management, and escalating issues to protect the company image.

The ideal candidate will have experience in traffic/logistics, strong Excel skills, and a customer-focused approach to ensure service levels and KPI targets are met across UK operations.