Traffic & Logistics Administrator

DX Network Services; Pucklechurch; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Holidays: 20 days + bank holidays

Long Service Recognition

Enhanced Maternity & Paternity

Company Pension Scheme

Life Assurance

Employee Assistance programme (24/7)

DX Discounts Portal

Career progression opportunities

Job summary

The role of the Traffic Clerk at DX Network Services is to provide administrative support for the traffic teams, ensuring the accurate flow of information and escalation of issues as they arise. You will interact with external customers, answering queries and providing up-to-date delivery information, while following company procedures.

Experience in traffic, warehousing or logistics is preferred. The role requires strong Excel skills and good local geographical knowledge to help maximise fleet

Qualifications

• Prefer prior experience in traffic, warehousing or logistics operations.
• Excellent IT skills with high proficiency in Excel.
• Able to communicate effectively with customers and drivers.

Responsibilities

• Support on-the-road management of traffic operations through communication and guidance
• Complete required administrative tasks in line with company requirements
• Handle customer/driver enquiries in a polite and effective manner
• Help achieve service level targets by maximizing fleet utilisation
• Escalate service issues to protect customer satisfaction and company image

Skills

IT literacy

Excel proficiency

Customer service

Communication

Tools

Excel

Job description

The role of the Traffic Clerk at DX Network Services is to provide administrative support for the traffic teams, ensuring the accurate flow of information and escalation of issues as they arise. You will interact with external customers, answering queries and providing up-to-date delivery information, while following company procedures.

Experience in traffic, warehousing or logistics is preferred. The role requires strong Excel skills and good local geographical knowledge to help maximise fleet