Traffic Office Administrator

Aspirare Recruitment; Bothwell; On-site; GBP 25,000 - 30,000; Full time

Job summary

Aspirare Recruitment is seeking a Traffic Office Administrator in East Kilbride, offering a salary of £25,000-£30,000 per year and an immediate start. Work hours are Monday to Friday, 8:00am-5:00pm, in a busy transport and logistics environment.

You will support day-to-day traffic office operations, coordinate transport and deliveries, and communicate with customers, drivers, and colleagues to keep schedules running smoothly.

Qualifications

• Previous traffic office or transport administration experience is essential.
• Experience within a pallet network environment would be a significant advantage.
• Strong customer service and communication skills.
• Good computer literacy and confidence using administrative systems.
• Excellent organisational skills, with the ability to multitask and prioritise workloads in a busy environment.
• A proactive, reliable and flexible approach to work.
• Strong attention to detail and the ability to work effectively under pressure

Responsibilities

• Supporting the day-to-day operations of the traffic office.
• Coordinating transport and delivery activities to help ensure smooth and efficient operations.
• Communicating with customers, providing updates and responding to enquiries professionally.
• Using computer systems to update records, process information and maintain accurate documentation.
• Liaising with drivers, colleagues and other relevant parties to resolve queries and support daily transport schedules.
• Assisting with general traffic office administration and ensuring information is recorded accurately.
• Helping to maintain excellent customer service throughout the delivery process.

Skills

Customer service

Communication

Organisational skills

Multitasking

Flexibility

Job description

Traffic Office Administrator, £25,000 - £30,000 per annum, East Kilbride, Immediate Start

Benefits

• Competitive salary of £25,000-£30,000 per annum, depending on experience and suitability.
• Working hours of Monday to Friday, 8:00am-5:00pm.
• Opportunity to join a busy transport and logistics environment.
• A varied role offering the chance to utilise and develop traffic office and customer service skills.

Responsibilities

• Supporting the day-to-day operations of the traffic office.
• Coordinating transport and delivery activities to help ensure smooth and efficient operations.
• Communicating with customers, providing updates and responding to enquiries professionally.
• Using computer systems to update records, process information and maintain accurate documentation.
• Liaising with drivers, colleagues and other relevant parties to resolve queries and support daily transport schedules.
• Assisting with general traffic office administration and ensuring information is recorded accurately.
• Helping to maintain excellent customer service throughout the delivery process.

Requirements

• Previous traffic office or transport administration experience is essential.
• Experience within a pallet network environment would be a significant advantage.
• Strong customer service and communication skills.
• Good computer literacy and confidence using administrative systems.
• Excellent organisational skills, with the ability to multitask and prioritise workloads in a busy environment.
• A proactive, reliable and flexible approach to work.
• Strong attention to detail and the ability to work effectively under pressure