Traffic Dispatcher

Biffa Waste Services; London; On-site; GBP 30,000 - 40,000; Full time

Job summary

Biffa Waste Services is seeking a Traffic Dispatcher to manage operations at the depot in London. This role involves optimizing routes, managing drivers, and ensuring compliance with health & safety regulations. Ideal candidates will have strong local knowledge, problem-solving skills, and proficiency in business software. Your contributions will improve service delivery and operational efficiency.

Qualifications

• Strong knowledge of the local area is essential.
• Experience in admin, call handling, or a time-critical environment is preferred.
• Proficiency with business software and MS Office, especially Excel.

Responsibilities

• Manage day-to-day operations by allocating and routing vehicles.
• Ensure safety standards and compliance with O licence.
• Oversee vehicle checks and maintenance.
• Handle payroll, timesheets, and administrative tasks.
• Drive cost-efficiency by analyzing depot data.

Skills

Problem Solving

Planning

Prioritisation

Solutions-driven mindset

Knowledge of local area

Proficiency with business software

MS Office Excel

Job description

Traffic Dispatcher

Shift Hours: 8:30am - 5pm - Monday - Friday (40 hours)

A quick look at the role.

The Traffic Dispatcher is responsible for managing the day-to-day organisation of operations in the depot through the allocation and basic routing of vehicles. You will ensure best-in-class service delivery to customers, maintain health & safety standards, and ensure environmental and O licence compliance.

If you thrive in a dynamic environment, enjoy problem-solving, and are passionate about delivering exceptional service, this is the role for you.

Your Core Responsibilities

• Optimising routes and vehicle utilisation to deliver top-class service.
• Managing driver availability and ensuring compliance with regulations.
• Overseeing vehicle checks, safety, and maintenance.
• Handling administrative tasks like payroll, timesheets, tachograph records, and reporting.
• Driving cost-efficiency by analysing depot data and improving operations.

This role offers more than just desk work! You’ll also have the opportunity to engage in employee engagement and continuous improvement initiatives.

Our essential requirements

• Strong knowledge of the local area.
• The ability to plan, prioritise, and meet tight deadlines.
• A solutions-driven mindset and problem-solving skills.
• Proficiency with business software and MS Office, especially Excel.
• Experience in admin, call handling, or a time-critical environment is a plus.

Biffa - Changing the way people think about waste.

At Biffa, we love working with waste. Whether turning it into sustainable power, finding new ways to recycle, or keeping it off the streets, we believe every day is an opportunity to improve lives. Our 11,000+ employees across the UK trust us to provide rewarding, challenging, but never dull careers. We are the UK’s No. 1 choice for business waste management.

Dedicated to diversity.

Inclusivity is at the heart of our culture at Biffa. We believe diverse ideas, perspectives, and backgrounds foster a creative and effective working environment that reflects our communities and benefits colleagues, customers, and stakeholders. We champion diversity, equity, and inclusion in everything we do.