Night Dispatcher / Coordinator

First Military Recruitment; Enfield; On-site; GBP 32,000; Full time

Job summary

A leading recruitment agency seeks a Night Shift Supervisor to ensure seamless operations during the night shift. Responsibilities include supervising activities, managing communication with drivers, ensuring compliance with regulations, and creating detailed reports. Ideal candidates possess strong multitasking and communication skills, adaptability, and knowledge of drivers' regulations.

Qualifications

• Strong multitasking and communication skills.
• Knowledge of Working Time Directive and Drivers Hours rules is desirable.
• Detail-oriented with report creation skills.

Responsibilities

• Supervise and manage night shift activities.
• Track driver progress and prepare shift reports.
• Coordinate vehicle repairs and oversee day route starts.

Skills

Multitasking

Communication

Detail-oriented

Adaptability

Tools

Relevant software/tools

Job description

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Overview

: Ensure smooth night shift operations, prioritizing communication from drivers, and maintaining compliance with regulations.

Responsibilities:

Supervise and manage night shift activities.

Prioritize driver calls/messages, ensuring compliance with regulations.

Track driver progress, plan recovery for failed deliveries, and create comprehensive shift reports.

Debrief drivers, record agency staff hours.

Coordinate vehicle repairs, prepare driver packs for day routes.

Oversee day route start, address queries, and provide a detailed email handover to the Operations team.

Qualifications:

Strong multitasking and communication skills.

Knowledge of Working Time Directive and Drivers Hours rules (desirable).

Detail-oriented with report creation skills.

Adaptability to handle emergencies.

Proficiency in relevant software/tools.

Location: Enfield, London

Salary: £32,000